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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard | Page 6

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
152 Reviews
4.8

152 Reviews

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152 Reviews of Dason Howard

November 06, 2025

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Employee Rating

I am pleased with the service but have an issue with agents advising that I need break pads and filters when they aren’t needed. I declined the service and checked and replaced the parts in question. Wh More

by ROYYANT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate you taking the time to share your experience with us. We're glad to hear that you were pleased with our service and that the repair on your vehicle was completed to your satisfaction. Your insights regarding the brake pads and filters are valuable, and we take your concerns seriously. We strive to provide the best service possible at James Wood Chevrolet Buick GMC Decatur, and your feedback helps us improve. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 30, 2025

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Employee Rating

Professional,friendly and personable. Has the transmission on my truck repaired and it shifts better now than when the truck was new. More

by ABEARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Stokes

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Oct 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am happy to hear that you're pleased with the transmission repair on your truck and that it’s shifting better than ever. Our team at James Wood Chevrolet Buick GMC Decatur strives to provide professional and friendly service, and it's great to know we met your expectations. We look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 30, 2025

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Employee Rating

Great customer service, I was in and out in a timely manner. Service representative kept me informed of all necessary items needed for my service More

by ILOCOLZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! It's fantastic to hear you received great customer service during your visit to James Wood Chevrolet Buick GMC Decatur. Keeping our customers informed is a top priority for us, and I appreciate you taking the time to share your experience. We look forward to assisting you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 24, 2025

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Employee Rating

Took my car right in on a moments notice. Got the part ordered and put on in a timely manner. More

by BUCHANANBRONZEART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that we could assist you with your car so quickly and efficiently. At James Wood Chevrolet Buick GMC Decatur, we strive to provide timely service and meet our customers' needs. We appreciate your feedback and look forward to seeing you again next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 24, 2025

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Employee Rating

I have been purchasing/leasing vehicles from James Wood Motors/James Autopark, including service and body shop since 1990 (37 years), I will keep doing business with them. More

by JRBASTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Tyler Mayfield, Shawn Hooe, Bryan Stanley, Mark Sanders, Sam Lara, Jennifer Westerlund

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Oct 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty and support over the years! I truly appreciate your trust in James Wood Chevrolet Buick GMC Decatur for all your vehicle needs, from purchasing to service. We're looking forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 24, 2025

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Great job, from time of appointment , drop off ,thru whole repair process and pick up More

by PLEIJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I am thrilled to hear about your positive experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that our team provided you with excellent service from start to finish. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 21, 2025

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James wood motors has the best service department in the metroplex. I have been purchasing cars from them for about 30 years. The service techs, cashiers, and mechanics are top notch. Wouldn’t trade with More

by BAILEY7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Bryan Stanley, Krystal Gipson , Crysta, Shawn, Brian, Crystal, all of the mechanics too are fabulous!

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Oct 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Bailey! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 30 years. It’s wonderful to hear that you’ve had such positive experiences with our service department. We’re proud of our team and their commitment to providing top-notch service. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 21, 2025

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Employee Rating

Dayson was great! Really helped me get back on the road. Explained throughly and got the job done in a timely manner. More

by dsta499a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I'm thrilled to hear that Dayson provided you with excellent service and helped you get back on the road quickly. Your satisfaction is our priority at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 21, 2025

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Employee Rating

I have used James Wood Motor in Decaur, TX multiple times. Each time I have been received excellent service. The communication is timely and easy to use via text message to my phone as well as phone More

by iam4osu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you’ve experienced excellent service at James Wood Chevrolet Buick GMC Decatur multiple times. Our team takes pride in providing timely communication and ease of service. We look forward to welcoming you back for your vehicle maintenance and repairs in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 17, 2025

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Employee Rating

Fantastic service and appreciated the up to date status on my vehicle. Will be a repeate customer More

by CJALLEN425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Jallen! I am thrilled to hear that you appreciated the service and updates on your vehicle. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our customers informed and satisfied. We look forward to welcoming you back as a repeat customer! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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