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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard | Page 5

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
152 Reviews
4.8

152 Reviews

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152 Reviews of Dason Howard

November 20, 2025

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Employee Rating

Scheduled my 25K mi service for my Sierra AT4 Diesel. Dason got my truck in right away. Had the service work, tire rotation, fuel filter and cabin air filter replaced in about 1-1/2 hours. Great servi More

by robsimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Rob! I'm delighted to hear that Dason and our team provided you with great service while taking care of your GMC Sierra AT4 Diesel. Keeping our customers informed is important to us, and I'm glad you appreciated that. We look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur for your future service needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 20, 2025

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I didn’t hear from the dealership for over a week and even then I had to call them to get a call back. The repaid was $2700 and of that $1900 was labor to replace a thermostat. I thought it was extreme More

by bjfitz73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the delay in communication and the costs associated with the repair. At James Wood Chevrolet Buick GMC Decatur, we strive to maintain high standards of service and transparency. I encourage you to reach out to me directly so I can discuss your experience in more detail. Your input is valuable to us, and we appreciate the opportunity to improve. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 20, 2025

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Employee Rating

Great service and great service provider. Dason was very helpful and kept me informed on everything. More

by JOHNHEHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

John, thank you for your fantastic review! I'm pleased to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. Dason truly values keeping our customers informed, and your feedback reinforces our commitment to excellent service. We look forward to welcoming you back on your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 14, 2025

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Employee Rating

Was quick in getting my dignosis and resolution to what I needed to correct the problem More

by LAMAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I am glad you had a quick diagnosis and resolution at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is important to us, and I appreciate you taking the time to share your experience. We look forward to seeing you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 14, 2025

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Employee Rating

Dason took amazing care of my car and kept me up to date throughout the entire experience. Mr. Stokes made the repair seamless and kept a watchful eye from start to finish. Would highly recommend. More

by BRADLEYMCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Stokes

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Nov 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Bradley! I am happy to hear that Dason and Stokes provided you with excellent service at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to assisting you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 13, 2025

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Employee Rating

Pleasant and helpful with customers. Took care of and completed the needed service in a very efficient and timely manner. More

by MRSKEEWEE312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be pleasant and helpful. It's great to know that we could efficiently complete the needed service for you. We appreciate your support and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 12, 2025

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Employee Rating

They were super quick, and very polite. They gave me a time frame and was done within the time frame. More

by mialovecanoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

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Nov 12, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I am glad you found our team at James Wood Chevrolet Buick GMC Decatur to be quick and polite, and that we met your time expectations. We appreciate your kind words and look forward to serving you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 11, 2025

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Employee Rating

They do excellent work in a timely manner. Happy to always use them as my dealership. More

by BRIANKMCBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Brian! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and glad to hear that you are happy with our service. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 08, 2025

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Employee Rating

Excellent communication and service. I will definitely use this dealership for my next recommended vehicle service. More

by rhunchusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am happy to hear you had an excellent experience with the communication and service at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again for your next vehicle service. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Employee Rating

My dude dason was fabulous. Really made my service visit simple. I will be back for certain. More

by cpfilline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, David Stokes, Krystal Gipson

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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Dason made your service visit at James Wood Chevrolet Buick GMC Decatur a positive experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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