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Dat (Brian) Le

Overview Reviews (197)

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Dat (Brian) Le

Dat (Brian) Le | Page 15

Sales and Leasing Consultant

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.8

197 Reviews

Overview Reviews (197)

4.8

197 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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197 Reviews of Dat (Brian) Le

October 01, 2022

Dealership Rating

Employee Rating

Work done on time. Wonderful communication. Fair pricing. Don’t try to up sell. Person I deal with is very known Wonderful communication. Fair pricing. Don’t try to up sell. Person I deal with is very known More

by Steve2010

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Banach, Jason Hull

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Oct 03, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn!

September 24, 2022

Dealership Rating

Employee Rating

Just came from having my 5000 miles service done my service advisor Dat was very professional and very kind he definitely knows his job love my Herb chambers family of auburn service advisor Dat was very professional and very kind he definitely knows his job love my Herb chambers family of auburn More

by Winny

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 26, 2022 -

Herb Chambers Toyota of Auburn responded

Hi Winny, thanks for the five stars. We're glad to hear how Dat and the rest of the crew here could assist you during your visit with us. We hope to see you back! -Herb Chambers Toyota of Auburn

Sep 26, 2022 -

Winny responded

You are welcome love your dealership thats why i keep coming back

September 19, 2022

Dealership Rating

Employee Rating

He was very polite and the best thank you he asked for everything and he helped me a lot I was come back to him everything and he helped me a lot I was come back to him More

by Eltonminga

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 22, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback about your recent experience with our Herb Chambers Toyota of Auburn team! We're grateful for your business and hope we have the opportunity to work with you again in the future!

September 16, 2022

Dealership Rating

Employee Rating

Service has always been consistently excellent. One comment is that on arrival sone customers wait a little longer than usual. Which is not ideal. I have been in a Honda dealership, another Toyo One comment is that on arrival sone customers wait a little longer than usual. Which is not ideal. I have been in a Honda dealership, another Toyota dealership and an Acura one. I can compare this is probably longer than usual. Needs improvement. More

by Jmdx65

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alyssa Moran

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Sep 19, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to leave us a review. We appreciate the feedback and will make sure it is taken into account as we work to continually improve our services. Please don't hesitate to reach out directly if you have any additional feedback you'd like to discuss. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

September 12, 2022

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Employee Rating

Usually, right on top of things but today for some reason the history on our present car was messed up. Took a while to update/correct. No sure why this happened. Little annoying to be delayed. Service perfo the history on our present car was messed up. Took a while to update/correct. No sure why this happened. Little annoying to be delayed. Service performed satisfactory. Thanks More

by dunbarcyn

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 13, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your review. We apologize that we did not provide you with excellent service, and hope we can provide you with a better experience next time. -Herb Chambers Toyota of Auburn

September 03, 2022

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Employee Rating

the service department was great. The doors opened right on time and. everything went smoothly and right on time. The doors opened right on time and. everything went smoothly and right on time. More

by dfy1972

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 06, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your review! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

August 05, 2022

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Employee Rating

dat was very help5 and a pleasure to work with he was very attentive and kept us informed of how they were doing. He is a great contact person to work with. very attentive and kept us informed of how they were doing. He is a great contact person to work with. More

by lynmar50520

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 05, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're glad to hear that your visit here at Herb Chambers Toyota of Auburn was such a positive one. We hope to see you back for all of your future auto needs!

July 29, 2022

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Employee Rating

The service takes too long and way over priced. The service manager is a real a**. The advisors are generally helpful but the manager brings the entire dealership down. The service manager is a real a**. The advisors are generally helpful but the manager brings the entire dealership down. More

by Alex D.

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran

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Aug 01, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for reaching out, Alex. I appreciate you taking the time to share this feedback and will make sure it gets addressed with the appropriate members of our team. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 24, 2022

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Employee Rating

quick , easy , no stress , nice waiting area , refresment area was stocked and clean. nice job area was stocked and clean. nice job More

by peterconti63

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 26, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this excellent feedback! We appreciate you visiting us here at Herb Chambers Toyota of Auburn and hope to see you again next time!

July 16, 2022

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Employee Rating

Service man said it would take one and a half hours to change the oil and rotate the tires, it took an hour I was very pleased with that. change the oil and rotate the tires, it took an hour I was very pleased with that. More

by Dgarbo12544

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 19, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! Our team appreciates your kind review and looks forward to seeing you next time here at Herb Chambers Toyota of Auburn!