Dat (Brian) Le

I’m had an awful experience here. We scheduled for a diagnostic, made sure it would cover figuring out the problem with my car. It’s nice we got there the man helping us Dat or le (Br We scheduled for a diagnostic, made sure it would cover figuring out the problem with my car. It’s nice we got there the man helping us Dat or le (Brian) on his name tag, started by talking to me because it was my car. Once he noticed my boyfriend he asked his name. After that he only would look at my boyfriend and addressed my boyfriend before me (the owner of the car) EVERY TIME. Once we got the car in there waited about 2 hours we where called back and surprise they have to charge us even more to pull out a spark plug, and again this hole time Dat is only looking at my boyfriend and talking to him but it is ONLY MY CAR. After agreeing to pay another $300+ to pull out a spark plug we went and waited during this time when Dat would pass my and my boyfriend he only talked to my bf even though he passed us both and said his car would be ready soon. I found this to be sexist and rude, I am the soul owner of that car and at the very least he should let us both know. After another 2 hour wait we were called back again and told my car is done for (I know it was coming and was ready for that) he only addressed by boyfriend again. Once we where done I asked why he was only refuting to my boyfriend he said he had no idea what I was talking about and where these actuations where coming from. He couldn’t tell me what was wrong with my car at all I asked for specifics like what part is broke and no where was I able to get that information not the paper work given or from Dat. I was told my car was dead but not what was actually wrong with him. I had my hopes on getting a new Prius since mine was done for but after that awful sexist and rude experience I left and got a Jeep. Do not go here if you are a woman or don’t want to be discriminated against. And on top of all of that all the lace played was Fox News showing purely propaganda nonsense. Don’t go here. Jeep was much nicer to deal with. More

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This is a very professionally run dealership that clearly is focused on customer satisfaction. I was very impressed with the communication and turnaround time of service appointment is focused on customer satisfaction. I was very impressed with the communication and turnaround time of service appointment More

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Everything went well at the dealership. Things were explained in a professional manner . Good dealership Things were explained in a professional manner . Good dealership More

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Dat was extremely helpful very precise and friendly was able to explain everything. Would recommend to friends able to explain everything. Would recommend to friends More

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We went to Herb Chambers of Auburn today and met the service manager, Dat. He explained the maintenance schedule for our new Tacoma and was extremely informative. Dat is a very kind and thoughtful g service manager, Dat. He explained the maintenance schedule for our new Tacoma and was extremely informative. Dat is a very kind and thoughtful gentleman. I will definitely bring our vehicle to Herb Chambers of Auburn for maintenance. I cannot say enough good things about how we have been treated!!!! Wonderful! More

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Cofort, convenience, fast and reasonable prices. You can't beat Herb Chambers for service. I love the drive in the building part especially in the winter! Great people, Great place. You can't beat Herb Chambers for service. I love the drive in the building part especially in the winter! Great people, Great place. More

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Service on time. Explained everything that had to be done and the final cost. The representative was friendly and knowledgeable. Explained everything that had to be done and the final cost. The representative was friendly and knowledgeable. More

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Excellent service with trained professionals. Always trying to do right by the customer. Willing to go the extra mile Always trying to do right by the customer. Willing to go the extra mile More

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My Family has purchased 8 Vehicles from Herb Chambers Toyota of Auburn. They have all been serviced here as well and traded back with a nice trade in value. The Associates here are all very friendly and Toyota of Auburn. They have all been serviced here as well and traded back with a nice trade in value. The Associates here are all very friendly and knowledgeable. Dan is exceptional and greets his Customers enthusiasm and respect. Susan C More

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Dat was my service department associate who assisted me with my oil change and tire rotation appointment. He was extremely pleasant and informative! He went out of his way to make my experience a good with my oil change and tire rotation appointment. He was extremely pleasant and informative! He went out of his way to make my experience a good one! More

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