Dave Boratyn | Page 2

Their sales team are amazing. A big shout out to Dean Childs for going above beyond for us so we can drive home our new Ford Ranger. Also a big shout out to Joe Trocha. You guys rock! Childs for going above beyond for us so we can drive home our new Ford Ranger. Also a big shout out to Joe Trocha. You guys rock! More

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Worked with me extensively to get me into a Superduty despite various hurdles. Very impressed with the level of persistence from the crew to get me in and out. despite various hurdles. Very impressed with the level of persistence from the crew to get me in and out. More

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Joe trocha The business manager was more than helpful with putting me into a newer car that came with everything and more than what I wanted within my budget. Joel went above and beyond what he needed to with putting me into a newer car that came with everything and more than what I wanted within my budget. Joel went above and beyond what he needed to to help me and took time out of his personal day to help me get into a car after I got into a major accident.All the staff at imperial Ford is always helpful and will work with you no matter the circumstances More

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My sales representative was Morgan Johnson. Morgan was very knowledgeable and very professional. She was very friendly and extremely helpful. I explained to her what I wanted/needed in a vehicle and she very knowledgeable and very professional. She was very friendly and extremely helpful. I explained to her what I wanted/needed in a vehicle and she found me exactly what I was looking for. She did not pressure me at all and was very patient with me as I asked to look at many different types of vehicles. Morgan went above and beyond to help make this a very easy car purchase. She even came in on her day off to meet me, as this was the only day I was available to pick up my new Ford Escape. I highly recommend her and already gave her name and phone number to a co-worker. More

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On a recommendation from a family member, we worked with Tom D'Andrea at Imperial Ford and couldn't be happier. This was our first time at this dealership and we were interested in a specific F150 they had Tom D'Andrea at Imperial Ford and couldn't be happier. This was our first time at this dealership and we were interested in a specific F150 they had in stock. When we arrived at the dealership, Tom met us outside, had the truck ready for our test drive, took some info from us, handed us the keys, and said "have fun". Upon our return to the dealership, he again came out and met us at the truck, asked if we had any questions then simply let us look the truck over some more at our own pace. Once inside at his desk, there was no pressure at all. We reviewed pricing, trade-in, discounts, financing, and any additional questions we may have had then he left us to decide. We decided to buy the truck and Tom got the process started since it was busy in the dealership that day causing a slight delay in sitting with the Business Manager to complete the financing and purchase. As we waited, Tom sat with us the whole time, explaining the history, the many different makes, car detailing, gas station, and even a diner all under the Imperial name. Being from out of state, Tom explained the process for registering and transferring plates through the Connecticut DMV which would not allow us to drive away with our new truck on that day. Within about a week or so, the dealership made an appointment with CT DMV for the registration and plate transfer and delivered the truck right to our house. If you have not been to Imperial Motors, it is an impressive dealership with many makes under its name all located at the same location along with some additional perks, it's worth checking out. As we did all of this during the current pandemic, we felt safe with social distancing being observed, hand sanitizers available, and only us in the truck during the test drive but unfortunately we were not able to experience the diner on the property - so we'll have to go back and try it. We would definitely recommend Imperial and Tom D'Andrea to anyone looking for a vehicle. More

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All I can say is that you've earned a new customer for life. Between the service provided by your salesman Michael Potenza and your finance manager Joe Trocha, I have never had such a good buying experien life. Between the service provided by your salesman Michael Potenza and your finance manager Joe Trocha, I have never had such a good buying experience. Your dealership located the very car I was looking for and Michael updated us every step of the way. The finance process was as quick as can be and everything was explained clearly by Joe. Thank you for making this a top-notch experience with quality products, good pricing and outstanding people. We will be buying our cars from your dealership going forward. PS: By the way, terrific job with all Imperial Ford employees I encountered ensuring a setting. Not everyone is taking such care out there and you are one of the considerate places for sure. More

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I came in not sure if I wanted a GMC or a Ford truck. Dean showed me a couple of trucks, and I took a test drive. My time was tight, as I was on break from work. I test drove one day and purchased a c Dean showed me a couple of trucks, and I took a test drive. My time was tight, as I was on break from work. I test drove one day and purchased a couple of days later. The paperwork was very quick, as Imperial tried to accommodate my schedule. I needed a couple of additions to the truck that had to be done off-site. I had my new F-150 a week after I did the paperwork. Dean was very low-key, which I appreciated. It was a positive experience, and I'm happy with my new vehicle. More

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I had purchased an F-150 in the Fall of 2020 from Tony and came back to buy a used Expedition. The Expedition had a list items I wanted complete. Needless to say they were all taken care of. Tony has grea and came back to buy a used Expedition. The Expedition had a list items I wanted complete. Needless to say they were all taken care of. Tony has great follow through and is someone I trust and will comeback to in the future. Imperial is lucky to have him. I would highly recommend working with him on a used or new vehicle. More

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Dean Chides helped me find a truck that met all my requirements, was in my price range, and took care of any issues that arose. requirements, was in my price range, and took care of any issues that arose. More

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I worked with 2 amazing guys to buy my new Ford Bronco Sport. We did not set up an appointment (I know we probably should have) and they were very accommodating. Easily found someone to help us, Vincent, Sport. We did not set up an appointment (I know we probably should have) and they were very accommodating. Easily found someone to help us, Vincent, and he was the easiest person to work with. I've purchased 3 other cars before this one and I've never had such a lovely experience. Price was right, offer on trade-in was perfect and there was no hidden fees. Very upfront and honest. Even delivered to my home since I was so tied up with work....with a big red bow to boot. More

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