All Salespeople
Sales Department
Napleton Ford of Oak Lawn
Oak Lawn, IL
3,397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Top Reviewed Employees
Latest Reviews
November 21, 2025
The customer service was awesome.
I was quoted a price for a specific service about 2 months ago. When I arrived I was told a significantly higher price for that service. My salesma
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by brownmm13
Employees Worked With
November 20, 2025
Had trouble starting my truck this morning, eventually
got it running and stopped by Napleton on my way to work. Bill Parks said he could put in a new battery even though I didn’t have an appointment and
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by Simkus.s
Employees Worked With
November 19, 2025
Great service department.
Tommy is always very helpful and quick to respond to any questions I may have. I love the drop-off/pick-up service they offer when my car is in for r
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by Grkniki23
Employees Worked With
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- No obligation, professional appraisals






