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Dave McKinney
Dave McKinney at Val Ward Cadillac Inc

Dave McKinney | Page 17

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
183 Reviews
4.9

183 Reviews

Write a Review

Dealership Experience

7 yrs, 4 mos

Industry Experience

41 yrs, 5 mos

Specialties & Trainings

Francis Tuttle Vo-Tech graduate ASE Certified

183 Reviews of Dave McKinney

April 15, 2024

Dealership Rating
Employee Rating

Great service department with superb customer service and excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help More

by JOHN@FIRSTHORIZONCONSULTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez, Jane Flesch , Jim Gedra

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Apr 19, 2024

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

Dealership Rating
Employee Rating

First time at any dealer that my car wasn’t washed after service expect more from a Cadillac dealer More

by GREGCAROLYNHEDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

Val Ward Cadillac Inc responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 15, 2024

Dealership Rating
Employee Rating

Great service. Keeps the customer informed as to service status. Nice waiting areas. Friendly people More

by burkejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2024

Dealership Rating
Employee Rating

Dave handled our problem perfectly. The service was great and speedy. Thanks a bunch! Your location is perfect for us. More

by maryanntony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2024

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 13, 2024

Dealership Rating
Employee Rating

Service is always superb! David is my service adviser and always advises me as to not only what needs to be done but also my options. More

by kleve790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2024

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

April 12, 2024

Dealership Rating
Employee Rating

Easy to schedule appointment. Received friendly appointment reminder. Friendly greeting. Prompt service provided. Very satisfying experience. More

by jbfoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2024

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

April 08, 2024

Dealership Rating
Employee Rating

I always receive very good service. Courteous, friendly, without undue delay, comfortable waiting room, professional. More

by nayrec@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch

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Apr 11, 2024

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

March 22, 2024

Dealership Rating
Employee Rating

Identities the problem and corrected it same day. Extremely pleased with the service department! Always on top of their game! More

by MTZMAIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch

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Mar 25, 2024

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 20, 2024

Dealership Rating
Employee Rating

My issue was addressed and fixed quickly given that I brought it in on a Saturday and it was done to pick up by noon on Monday. More

by SUN2SNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Walters , Jim Gedra

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Mar 22, 2024

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2024

Dealership Rating
Employee Rating

The sales and service staff were very friendly. The the service was fast and the waiting room very comfortable. More

by fslandsman
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Martin

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Mar 12, 2024

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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