David Cassout
David Cassout at Shields Auto Center
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David Cassout | Page 5

Sales Representative

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.9
67 Reviews

Hi my name is David Cassout, I recently joined the team at Shields Auto Center in Rantoul,Il. I was previously the Executive Chef at Crane Alley in Urbana,Il. My passion for food is only surpassed by my desire to extend the best quality customer service possible. I was born in Texas and have since lived in Illinois for the past 20+ years. Helping people in any facet is my #1 goal.

Dealership Experience

4 yrs, 7 mos

Industry Experience

4 yrs, 7 mos

Specialties & Trainings

Ford Certified

4.9

67 Reviews

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67 Reviews of David Cassout

June 09, 2021

Dealership Rating
Employee Rating

Easy access in Champaign County from I 57. Was disappointed in the way pricing was handled as I had been working with the sales rep for some time More

by champaignpriest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Teresa Smith

Jun 10, 2021

Shields Auto Center responded

We appreciate your feedback and understand your disappointment. We are certainly experiencing unusual times in the car industry. The demand for vehicles is increasing daily. We are doing our best to provide the best selection at a competitive price.

May 10, 2021

Dealership Rating
Employee Rating

David was friendly and excellent to work with. He got all of our questions answered. He was very thorough. I highly recommend David. Thank you David! More

by BRMABE01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith , Ben Hall

May 12, 2021

Shields Auto Center responded

Thank you for taking the time to notice David's efforts and for leaving such an awesome review!

April 27, 2021

Dealership Rating
Employee Rating

I waited almost 2 months for the excitement of buying a new Mustang to subside a little before I made a gushing endorsement that sounded fake. Nothing has changed in those two months. Dave answered all m More

by DAYTRANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith , Ben Hall

Apr 28, 2021

Shields Auto Center responded

Wow! Thank you, Dan! We appreciate your feedback, it really means a lot! Our staff works hard to ensure that our guests have a great experience. Thank you for giving us the opportunity to earn your business and congratulations on your new Mustang!

April 23, 2021

Dealership Rating
Employee Rating

They were great! All very nice, accommodating, explaining everything and never pressuring me. There are lots of forms and such to complete and they answered all my questions fully. Would whole heartedly rec More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Shields Auto Center responded

Thank you for the recommendation, Mike! We agree, there are a lot of forms! We appreciate your feedback and congratulations on your new vehicle!

April 17, 2021

Dealership Rating
Employee Rating

I am pleased with my purchase and the staff were helpful. My only disappointment was when the vehicle was cleaned up for delivery, in could have been done better. More

by spidie66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith , Andrew Henson

Apr 22, 2021

Shields Auto Center responded

Thank you for taking the time to leave a review. We really appreciate your honesty and we will address this with our detail department. We would like the opportunity to make this right, please contact us at your convenience. Thank you for choosing Shields Auto Center and congratulations on your new vehicle!

April 15, 2021

Dealership Rating
Employee Rating

I was dreading buying another car, but David made it a pleasant experience. Thank you, David. He was helpful and very courteous. He explained everything and was not pushy. More

by RICHETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith , Ben Hall

Apr 20, 2021

Shields Auto Center responded

We are so happy to hear this! Reviews like yours provide encouraging feedback. Thank you for taking the time to let us know and congratulations on your new vehicle!

March 29, 2021

Dealership Rating
Employee Rating

Had a great experience at Shields with Dave Cassout! No doubt I'll be going back for any other vehicle I get. Great people and great service! Highly recommended. More

by BowenFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Shields

Mar 31, 2021

Shields Auto Center responded

We really appreciate your feedback and recommendation! We set our expectations high, so it's gratifying to hear that you had a great experience with us. Thank you for giving us the opportunity to earn your business and congratulations on your new vehicle!

March 25, 2021

Dealership Rating
Employee Rating

Drove 5 hours to buy the vehicle we wanted and it was well worth it! The van was just as promised and the transaction went super smooth. Our salesman was very professional, personable and helpful. The w More

by Leanneggoodin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith

Mar 31, 2021

Shields Auto Center responded

Thank you, Leanne! It is great to read such wonderful comments about your recent experience. We appreciate you taking the time to let us know!

March 16, 2021

Dealership Rating
Employee Rating

David was very friendly and easy to work with. There was an ice storm the night before and he had to dig out the first Ford Escape before it could be ready for a test drive. When I said that one didn't hav More

by mark.carlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith

Mar 16, 2021

Shields Auto Center responded

Thank you, Mark! We are glad to hear that you had a great experience at Shields Auto Center and with your Sales Representative, David. Our staff works hard to provide excellent customer service, even if that means that they need to go out in a terrible rain/ice storm. We appreciate you giving us the opportunity to earn your business. Congratulations on your new Escape!

March 09, 2021

Dealership Rating
Employee Rating

I purchased a Ford Edge today. Dave was my salesperson..He was wonderful to work with, he was very helpful and patient with me. He showed me all of the bells and whistles on my new car. He mad More

by woods358
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Shields Auto Center responded

Sandy, we are pleased to hear that everything was completed to your satisfaction! Dave is committed to providing outstanding customer service. Thank you for taking the time to notice his efforts. Congratulations on your new Edge!

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