David Cheney
David Cheney at Five Star Subaru of Grapevine

David Cheney | Page 4

General Sales Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

4.6
52 Reviews

I grew up in the Seattle area and moved to Texas in 1996. Have been married 17 years to my beautiful wife, Ellina, have three great kids and three wonderful grand kids. I enjoy working on my home, always remodeling something, have fun water skiing and love spending time going on long walks with my wife. I started in this industry in 2002 after 23 years with Boeing. When I started I wanted to really make a difference in the perception people have about this business. I have found that there are really a lot of very good people in this business, but the overall public perception still hasn't changed much. I know that I can help change that perception one customer at a time. I have worked for a few automotive organizations in the last 18 years and started my career with the Sam Pack Auto Group a little over three and a half years ago when I helped open Five Star Subaru in Grapevine. I truly believe I have found a great match with the Sam Pack team which really aligns with my belie

4.6

52 Reviews

Write a Review

Dealership Experience

9 yrs, 8 mos

Industry Experience

24 yrs, 1 mo

52 Reviews of David Cheney

January 21, 2023

Dealership Rating
Employee Rating

Efficient. Polite. Personable. Resourceful. Responsive. Knowledgeable. Kind. Honest. Fair. Clean. Patient. Reasonable. Fast. Concise. Caring. More

by diemtherese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Matthews, Kenny Wilder , Jeff Davis

Jan 22, 2023

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, diemtherese! Customer satisfaction continues to be a priority long after the sale. Stop by or give us a call at 817-438-1700 with questions. We are focused on helping you fully enjoy your new Subaru. Congratulations on your purchase! Best Regards, Doug Laymon, Sales Manager

January 01, 2023

Dealership Rating
Employee Rating

Ron Singuluri was very knowledgeable, communicative and was a pleasure to work with. Corbin the finance guy was not pushy and friendly. More

by kevin243
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Singuluri, Corbin Beck

Jan 02, 2023

Five Star Subaru of Grapevine responded

Thank you, kevin243, for choosing Five Star Subaru for your new vehicle. We remain available at 817-438-1700 to help you enjoy your car. Safe travels! Best Regards, Doug Laymon, Sales Manager

October 12, 2022

Dealership Rating
Employee Rating

Busy today, friendly employees, swamped with customers! Must be because of your dedicated employees! I will definitely do business with them again! More

by ngleeper59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Five Star Subaru of Grapevine responded

Ngleeper59, We appreciate knowing your shopping experience at Five Star Subaru went well. Thank you for recognizing the efforts of our sales team and please don't hesitate to stop by or call us at 817-438-1700 when you have technical or care questions. We are here to help you fully enjoy your Subaru. Thanks again, Doug Laymon, Sales Manager

July 19, 2022

Dealership Rating
Employee Rating

Top tier level of service that can be expected! James went above and beyond to not only get us the vehicle we were looking for, but to introduce us to the Five Star Family. Everyone involved in the More

by KEVINPLOGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Inim , Jeff Davis, Corbin Beck

Jul 20, 2022

Five Star Subaru of Grapevine responded

We can’t thank you enough for writing this awesome review for our dealership, Kevin! It was a pleasure to help you, and we look forward to doing so again. Please stop by Five Star Subaru or give us a call at 817-438-1700 when you have questions about your Subaru. Thank you for recommending Chief and our team. Best Regards, Doug Laymon, Sales Manager

June 21, 2022

Dealership Rating
Employee Rating

It’s always an awesome experience at Five Star! This is my second car through them & I will always go back there. Even for service needs. More

by Nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

Jun 24, 2022

Five Star Subaru of Grapevine responded

We are thankful for awesome customers like you, Nicole! Thank you for choosing Five Star Subaru and we look forward to our next conversation at 817-438-1700. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

June 05, 2022

Dealership Rating
Employee Rating

The Five Star staff are very kind and polite. The atmosphere of the waiting room is good and we can relax. More

by esakayama3342
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Doug Laymon, James Inim , Anthony Lombardo

Jun 06, 2022

Five Star Subaru of Grapevine responded

Congratulations esakayama3342! Thank you for your feedback on your recent visit to Five Star Subaru. It's great to hear that we were able to assist you with the purchase of your Subaru. We continue to be available at 817-438-1700. Reach us whenever you need our knowledge. Enjoy your new car. Best Regards, Doug Laymon, Sales Manager

March 17, 2022

Dealership Rating
Employee Rating

I was Great experience and Darrell Cooper was very helpful. It was a painless car buying process. More

by mtthw_phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Kenny Wilder, Myles Ramos , Jeff Davis

Mar 18, 2022

Five Star Subaru of Grapevine responded

Mtthw_phillips, It was a pleasure to help you purchase your new car at Five Star Subaru. Darrell and our team want to welcome you back to the dealership or answer all of your questions at 817-438-1700. Helping you fully enjoy your Subaru is our priority. Thank you, Doug Laymon, Sales Manager

October 30, 2021

Dealership Rating
Employee Rating

Came in for an oil change. Got My Vehicle in right Came in for an oil change. Got My Vehicle in right away. Even washed it came out and told me everything that the vehicle may need in the future. Ve More

by cooper75067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2021

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for rating your Five Star Subaru service visit! We appreciate the chance to help with your vehicle care and welcome all of your questions at 817-438-1700. Best Regards, Marcus Procter, Service Director

September 29, 2021

Dealership Rating
Employee Rating

This is the place where "BUYER BEWARE" is the greatest asset you have when purchasing a used vehicle! Front line sales personnel are great, but the sales management and used car prep and service managemen More

by falcon1963.sm
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Hooman, Darrell Cooper

August 23, 2021

Dealership Rating
Employee Rating

5 star was awesome. From my initial contact with the receptionist, to the saleswoman I sought out from reviews (Rio Manalo) to the sales Manager to the finance guy. Everyone was professional and courteo More

by Brandon.k.herrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rio Manalo, Kenny Wilder , Jeff Davis

Aug 24, 2021

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru and the Subaru brand, Brandon. It is important that we continue to focus on customer communication to help you fully enjoy your ride. Reach us at 817-438-1700 any time. Thank you for your business and review and please stay in touch. Kind Regards, Doug Laymon, Sales Manager

Aug 24, 2021

Brandon.k.herrera responded

Thanks Doug !

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