David Claster | Page 10

My experience was good Staff is professional and polite. I was in and out of there with in 2 hours for my repairs. I left satisfied and confident my car issues were correcte Staff is professional and polite. I was in and out of there with in 2 hours for my repairs. I left satisfied and confident my car issues were corrected More

by josephnavarro91 Verified Customer Verified Customer

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Excellent Service Always have a great visit. Everyone is friendly.Happy with service received.the wait for service on my vehicle was done in a timely matter. Always have a great visit. Everyone is friendly.Happy with service received.the wait for service on my vehicle was done in a timely matter. More

by JJVV4 Verified Customer Verified Customer

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David Claster (Service/Parts) David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this t David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this transaction was conducted via phone. His professionalism made this experience smooth and painless. I was hesistant of doing business with a dealer due to dealership taboo. David gave me a new perspective and definitely be a return customer. Friends, family, and whoever reads this Ask for David!!! Two thumbs up!! More

by Happy Camper Verified Customer Verified Customer

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I won't go anywhere else to service my 2008 Fusion My service adviser, Lauren,is the best!! David Claster and the rest of his crew keeps me coming back for all my service needs. I don't think my car wi My service adviser, Lauren,is the best!! David Claster and the rest of his crew keeps me coming back for all my service needs. I don't think my car with 162,000 plus miles would still be on the road if it weren't for the service department at Rizza Ford. Thanks for the quality and personal care!! More

by JLP734 Verified Customer Verified Customer

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Phenomenal !!! They was very patient professional timely manner I didn’t wait for hours and hours and hours they didn’t try to get me to spend money on some things They was very patient professional timely manner I didn’t wait for hours and hours and hours they didn’t try to get me to spend money on some things that didn’t need to be Done, I was very satisfied , The facility was very clean inside and out overall the whole ordeal was phenomenal... Ford I would like to thank you for allowing me to share the truth with the world 🌍 More

by edmoore64 Verified Customer Verified Customer

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Awful If i could have given the dealership 0 stars I would have. My vehicle had a recall on it for a faulty airbag. After over 2 years of waiting for the If i could have given the dealership 0 stars I would have. My vehicle had a recall on it for a faulty airbag. After over 2 years of waiting for the parts to be available, I was called and told i could finally bring my car in to have the airbag replaced. I dropped it off Monday and then was called to pick it up. I arrived Tuesday morning only to see that the cover of the airbag no longer looks secure. It looks like i brought it to a junk yard to have some guy replace it using a youtube video instead of a Ford certified mechanic. I asked to speak to the manager who i was informed was "out to lunch". I refused to take the vehicle and had parked it for them. They told me they would look into it and call me back. Two days later i get a call with excuses that the new airbag is bigger, the cover is fine and will not deploy the bag, that my vehicle is too old and the clips don't work the same. Asked to speak to the manager again. Conveniently he is "out to lunch" again and has not called me back. When you have work done on your vehicle, you expect it to look just as good, if not better than when you dropped it off, NOT worse. The only person even willing to help during this whole debacle was Eric from Client services. More

by Jade924 Verified Customer Verified Customer

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MKC Service Super Friendly people. Always making sure that you're satisfied. Awesome Dealership. Excellent Staff. Compliments to Joe Rizza. He is known fo Super Friendly people. Always making sure that you're satisfied. Awesome Dealership. Excellent Staff. Compliments to Joe Rizza. He is known for operating a top notch dealership More

by SKOTTYD007 Verified Customer Verified Customer

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Top Notch service Excellent customer service! Alphonso was so polite and friendly. He kept me informed on the process of the Lincoln pick up and delivery. I was kep Excellent customer service! Alphonso was so polite and friendly. He kept me informed on the process of the Lincoln pick up and delivery. I was kept informed via text on the status of my vehicle. LOVE Rizza Lincoln! More

by CINDY13NP Verified Customer Verified Customer

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Great Experience I always get the very best service on every visit. The staff is friendly and the place is always very clean . Dave Claster is a wonderful manager. I always get the very best service on every visit. The staff is friendly and the place is always very clean . Dave Claster is a wonderful manager. More

by JJVV4 Verified Customer Verified Customer

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very satisfied with service The service writer, Ike Muhammad help me with the problem that I had with my vehicle and explained to me what the problem was and what had to be done. The service writer, Ike Muhammad help me with the problem that I had with my vehicle and explained to me what the problem was and what had to be done. I felt that he went the extra mile to help me. I will always recommend Joe Rizza for sales and there service department. Michael Carlino More

by MIDUSA Verified Customer Verified Customer

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