David Claster
David Claster at Joe Rizza Ford Lincoln
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David Claster | Page 9

Service Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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99 Reviews
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99 Reviews

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99 Reviews of David Claster

December 13, 2018

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Employee Rating

Faulty radio I am a firm believer that nobody can take care of your vehicle like the dealer. They have the knowledge and the skills to do the job right. That is wh More

by denlen121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Sciaky

Dec 18, 2018

Joe Rizza Ford Lincoln responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Rawan Altaher - raltaher@rizzacars.com

December 11, 2018

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Employee Rating

Service is the best- Would Highly Recommend Joe Rizza to anyone needing service - The free WiFi & coffee is also a plus - I come in from Fort Wayne IN. For Se More

by Grams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ike Mohammed

Dec 12, 2018

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Dealership Rating
Employee Rating

Oil change Dave claster and Lauren are fantastic as well as service. I dealt with Eduardo and was disappointed. No customer service skills rude and condescending More

by KENZTOYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Rodriguez

Dec 10, 2018

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 03, 2018

Dealership Rating
Employee Rating

Fixed my vehicle as agreed upon with minimal time down. Very friendly and very helpful. Diagnosed the problem right away. Order the parts and contacted me to set up an appointment for service. Turned my veh More

by TMAYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lauren Kutsche

Dec 04, 2018

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

November 30, 2018

Dealership Rating
Employee Rating

Excellent , stayed in communication with me throughout the service process.Prompt phone call when the vehicle was ready. Vehicle was clean and ready when picke More

by RECOP1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin , Lauren Kutsche, Ike Mohammed

Dec 03, 2018

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

November 29, 2018

Dealership Rating
Employee Rating

Sync for phone and sound I wish I could get it to be in English and not French when doing things through Sync. It makes it very difficult to use. More

by BMARTIN68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Plachy, Dimitri Bowie , Bobby Driggers, Lauren Kutsche

Dec 06, 2018

Joe Rizza Ford Lincoln responded

BMARTIN68, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Rawan Altaher - raltaher@rizzacars.com

November 24, 2018

Dealership Rating
Employee Rating

Tires and battery I have been coming to Rizza Ford for five years now for service on my F-150 .The service department headed by David Claster is excellent. I always kno More

by denlen121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Sciaky , Eduardo Rodriguez

Nov 26, 2018

Joe Rizza Ford Lincoln responded

You have been doing business with Joe Rizza Ford of Orland Park for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Rawan Altaher - raltaher@rizzacars.com

November 14, 2018

Dealership Rating
Employee Rating

My experience was good Staff is professional and polite. I was in and out of there with in 2 hours for my repairs. I left satisfied and confident my car issues were correcte More

by josephnavarro91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Isaias Remijio , Bobby Driggers

Nov 14, 2018

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

November 12, 2018

Dealership Rating
Employee Rating

Excellent Service Always have a great visit. Everyone is friendly.Happy with service received.the wait for service on my vehicle was done in a timely matter. More

by JJVV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin , Bobby Driggers, Lauren Kutsche

Nov 13, 2018

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

October 23, 2018

Dealership Rating
Employee Rating

David Claster (Service/Parts) David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this t More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2018

Joe Rizza Ford Lincoln responded

Thank you for writing about your visit with us. David is an asset to Joe Rizza Ford of Orland Park, and it is encouraging to hear he impressed you by delivering our trademark service. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

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