David Fattaleh | Page 3

Cole was very helpful in finding the right car for me! Dave in finance was also amazing and so nice. It was a wonderful and quick car buying experience. Dave in finance was also amazing and so nice. It was a wonderful and quick car buying experience. More

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Being a first time car buyer has been rough.....I have been looking for a car for about 6-7months. I contacted the dealership through TrueCar and through a bunch of automated robots I met Sean Sotack. Sea been looking for a car for about 6-7months. I contacted the dealership through TrueCar and through a bunch of automated robots I met Sean Sotack. Sean has been an incredible advocate throughout the entire car buying process for me. I have been extremely picky and I just want to say his patience has been a virtue! (The market is terrible, especially since most dealers can tell you "this is all we have, there is no more inventory, haha, good luck")This was not the case at Mark Kia, luckily, I was able to reach out anytime a vehicle of interest to me came on to the lot and Sean was on top of it. Sean displays charisma and genuine transparency throughout the entire car buying process. The dealership itself felt way less "grimey and sleazy and greasy" like what your brain associates with dealerships. It was one of the few in the valley that treated me like a person instead of like a number. After months and months of roughing it out with Sean, I was finally able to find everything I wanted and more in a vehicle. We initiated the process, test drive, car history and working through any problems or issues that were in the history of the vehicle. I knew I liked it enough and so we got the ball rolling. We figured out all the semantics and the not fun business part that makes everyone uncomfortable. After much back and forth and speaking to people in the "tower" and finance, we were able to find a happy place on the price. Then I met Johnny Barboa (the manager on the floor), as well as Josh Spencer (the general manager), they brought the big guns out! Jk jk. Josh and Johnny were just as kind and showed they cared as well. I also met David Fatellah when I signed the paperwork and he was just as awesome! Great guy to talk to. However it was not all positive, there were definitely some major problems and hiccups before closing that occurred along the way (I drove the car off the lot and was told it was mine then received a phone call and was asked to drive it back to the dealership and sent home in an Lyft) but the dealership was able to show they cared and bring things back to a positive experience overall. Thank you for everything Sean! More

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Everyone here is super amazing. Abdul got me a got me a great deal. David in finance was so nice and friendly. However I felt slightly rushed and wish I had taken more time in selecting my Soul. I think I great deal. David in finance was so nice and friendly. However I felt slightly rushed and wish I had taken more time in selecting my Soul. I think I would have gone up to the S trim instead of getting another LX. This is the second Soul I have brought from Mark Kia and I would definitely recommend them to anyone looking for a Kia. More

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Outstanding customer service. I went in for service on Outstanding customer service. I went in for service on my vehicle and left exactly 2hrs later with trading in on a brand new car. Abdul from Mark Ki Outstanding customer service. I went in for service on my vehicle and left exactly 2hrs later with trading in on a brand new car. Abdul from Mark Kia Scottsdale was fantastic to deal with, respectful, courteous and fast. They've streamlined the finance process since the last time I bought a car with them. It was easy, laid back no hassle and all my paperwork was handed to me on a flash drive, how amazing is that!!💥 Brian from the service department was awesome and the dept itself has been great to me for the past 8 years, on time professional & courteous about your time. Go get a car @ Mark Kia in Scottsdale👍 More

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I brought my car in for a recall and ended up buying a new one. I have been a Kia owner for many years and this just seemed the right time to buy. new one. I have been a Kia owner for many years and this just seemed the right time to buy. More

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Not only are the vehicles overpriced.. but for being a "not based on commission" dealership, they definitely pressure you way too much. Seller never messaged back, never called, never seemed intresed, and "not based on commission" dealership, they definitely pressure you way too much. Seller never messaged back, never called, never seemed intresed, and definitely pressured us way too much when it was a decsion on a $65k car.. He wanted us to give him an answer within the first hour of being there. When we told him that we needed to think it over night, he offended us various times on our decsion making. If your wondering, we did buy the car, but because it was a car that we wanted. The experience alone is definitely NOT what I wanted especially for such an expensive car. At your Own Risk at this one. More

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Great Experience.! Great selection of preowned vehicles. Helpful professional staff 2nd purchase.⭐️⭐️⭐️⭐️⭐️ I would recommend this dealership to anyone looking for value selection and professionalism.! Helpful professional staff 2nd purchase.⭐️⭐️⭐️⭐️⭐️ I would recommend this dealership to anyone looking for value selection and professionalism.! More

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Omg it was amazing! Went to a dealership before and it was low energy and vibe was not good. It almost felt like that dude had no interest in truly helping me at all. Exactly the opposite wit kia seriousl was low energy and vibe was not good. It almost felt like that dude had no interest in truly helping me at all. Exactly the opposite wit kia seriously had everyone waiting to help at every given moment friendly conversation and light vibes and attitudes. As for the gentleman who sold me my car well it was awesome made me feel very good and confident about my big decision and literally let me test drive everything I wanted! We even went for the gt model and he did not discourage this at all and said let's do it and the rest is history! I have recommended people already cause I feel like it was a very wise decision More

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I had a great experience at Mark Kia. JD was a personable,no pressure salesman. David Fattaleh was the finance director and explained everything thoroughly while possessing impeccable customer ser personable,no pressure salesman. David Fattaleh was the finance director and explained everything thoroughly while possessing impeccable customer service skills. The price out the door was actually a little less than I was willing to pay. The only downside was was that I waited over two hours for them to detail the truck before I drove it home, and it was a horrible attempt at detailing. I spent three hours the next day detailing it myself. They left soda spill residue, etc. on the leather seats. I would still recommend them to my friends as long as they don’t mind cleaning the new car themselves. More

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Abdul is amazing.He is personable. Abdul is the best Abdul is amazing. He is personable. Abdul is the best asset to your store! In my opinion...he is the Allstar. Everything about my visit from beginni Abdul is amazing. He is personable. Abdul is the best asset to your store! In my opinion...he is the Allstar. Everything about my visit from beginning to end was amazing. He remembers everybody, and makes a point to come and talk. He is a smooth operator More

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