David Garza | Page 6

Awesome service! My family and I have purchased multiple vehicles from north park Toyota and the customer services is always amazing!! Patrick and David we so kind and My family and I have purchased multiple vehicles from north park Toyota and the customer services is always amazing!! Patrick and David we so kind and patient!! More

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Excellent Salesman, very knowledgeable This was my first purchase of a Toyota vehicle at Norh Park Toyota. I have been buying Toyota vehicles since 2000 from another dealer I was trading a This was my first purchase of a Toyota vehicle at Norh Park Toyota. I have been buying Toyota vehicles since 2000 from another dealer I was trading a 2011 Highlander Limited and was looking to purchase a 2018 Highlander. I was very unhappy with what another dealer was giving me as a trade in as my 2011 was in excellent condition, so I decide to try North Park so I wouldn’t have to continue driving across town. Ozzie, their salesman was extremely friendly, very knowledgeable and very patient with all my questions. I was very happy with the trade in and agreed on the sale that very same day. I was given a loaner so I wouldn’t put more miles on my car as the new car had to be brought from another location ( didn’t know if it was in another state or what). There was a small problem with the side molding they had ordered for me and the car was not ready for pickup when I went in to sign papers. No problem, the car was delivered to my residence the very next day by a very nice young man, Eugene Garcia, who went thru all the features in the car and even programmed my gate opener. We had problems programming my garage door as it has old equipment but that was ok. Would I buy another car from North Park, DEFINITELY. Would I recommend Ozzie DEFINITELY. The General Mgr, Merle Gothard, spent about 15 minutes speaking to me regarding many subjects, including family, San Antonio and of course his experience with Toyota. All round, a very great experience for my first buy with North Park Toyota. More

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5000 mile service Tyler was very courtesy and customer friendly. He made sure I understood everything that was going to be done on my vehicle and came and let me know w Tyler was very courtesy and customer friendly. He made sure I understood everything that was going to be done on my vehicle and came and let me know when it was done. I will be asking for him on my other Toyota vehicle and the one I bought in. More

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Joe Hernandez was Great in meeting my requests! I was very demanding and asked a lot of questions! Joe was very informative and met my expectations! David in financing was great as well! I did ha I was very demanding and asked a lot of questions! Joe was very informative and met my expectations! David in financing was great as well! I did have a little hiccup during the process, but they were able to correct it! I was very happy in the end, and was able to walk away with my new keys in hand! More

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Easy living, great 4Runner Thanks Isaac, I’m very happy with your assistance in helping me pick up my awesome TRD Off Road! With fresh orders to Alaska in my hand, you helped m Thanks Isaac, I’m very happy with your assistance in helping me pick up my awesome TRD Off Road! With fresh orders to Alaska in my hand, you helped me get the right vehicle for the terrain. I’ll make sure to recommend you and North Park to any and everyone. Thanks again!!! More

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Excellent job.!!!! Once I got there didn’t wait long gentleman came out right away and ask what I needed to be done with my vehicle and said I was there for oil change a Once I got there didn’t wait long gentleman came out right away and ask what I needed to be done with my vehicle and said I was there for oil change and he explain to me that they will inspect my tire if rotation needed and etc very detail. Once completed called right away so I can get my keys and again he explain everything that was done to my vehicle took the time and very courteous. My daughter in law had bad service on her last visit that she didn’t want to go back I told her to go during the week instead seems to be the best because the weekends they are in a rush and don’t ask questions once done they leave papers there and leave because they are way too busy. More

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Great We called about a dodge journey that we had seen on cars.com. When we arrived the car was sitting out front for us to look at, Albert Uribe helped us We called about a dodge journey that we had seen on cars.com. When we arrived the car was sitting out front for us to look at, Albert Uribe helped us out and let us drive the car. Didnt pressure us at all. More

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Best salesman ever: Joe Hernandez We have purchased at least 5 Toyota’s from Joe Hernandez. He is by far the best we have ever dealt with. We now live in Rockport and have several Toyo We have purchased at least 5 Toyota’s from Joe Hernandez. He is by far the best we have ever dealt with. We now live in Rockport and have several Toyota dealers here but I was not going to buy from anyone but Joe. He works hard to make sure we are taken care of and happy when we leave. He’s just the best. Our salesman for life! More

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review of salesman and finance person My wife and I went to North Park Toyota to locate a new Toyota Tacoma TRD 4x4 Off Road. When we arrived we located several trucks that fit my needs. I My wife and I went to North Park Toyota to locate a new Toyota Tacoma TRD 4x4 Off Road. When we arrived we located several trucks that fit my needs. I located the truck that I wanted in the color that I wanted (Inferno). Shortly after we drove into the parking lot David Garza came out and we talked about the Inferno Tacoma. Long story short we came to a deal that was good for me and for the dealership. When it came time to speak with the finance guy we were introduced to Luis Servin. Luis was very friendly and very professional and courteous. We left the dealership with a new Tacoma and some new friends. If you want a good deal on a Toyota go see North Park Toyota, you won't be sorry. More

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Disappointed We went on a little mini vacation to SA from El Paso and happened to see a van I've been looking for on Car Gurus(being that used Hondas sell like hot We went on a little mini vacation to SA from El Paso and happened to see a van I've been looking for on Car Gurus(being that used Hondas sell like hotcakes in EP). We decided to go check it out Mnday before going home and went through with the purchase. However it was needing some repairs and we were told it would be ready on the weekend. My salesman finally gave us a ready date of the following Monday. He said it would be ready so myself and my husband moved our work schedules around to go pick it up. Mind you we had to drive in the day before and rent a hotel for the night being its and 8 hour drive to SA. After making arrangements we were told Saturday evening it would be ready Monday at 10am. We arrived ar 9:45am signed paperwork and were told repair was running a little behind and would be ready at 10:30am. 2 hours later (12:30) the vehicle finally arrived. It was dirty, there was some sort of glue from the windshield repair all over the hood and inside of the dash. There was trash inside and this is how the vehicle was turned over to us. Wow... We complained and were told we could get it cleaned, it would only be another 45 minutes. Ummmm hello we were already almost 3 hours behind schedule. Manager told us we could get it cleaned at home and he would cover the bill. At that point ok that's fine but we were totally bummed, waited all that time and didn't get the bubbly feeling when you shake hands and thank you, we are excited! To top it off, on our travels home, we had to be super careful as we began finding small pieces of glass all around the front if the van I'm assuming from changing out the windshield. We had also asked about the battery because when we test drove it, it jolted a bit when we started it. Our salesman told us they tested it and it was fine. So we got home last night and had it In accessory mode to link our phones. And long and behold the battery died. So now my husband is on his way to buy a new battery. Yes it's a used vehicle, but a $29,000 used vehicle, not exactly chump change. So needless to say after all the hassle of traveling over there and taking on extra expenses to get there were were totally disappointed... More

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