David Hill | Page 36

Extremely satisfied This was my first car buying buying experience and I was completely blown away. They made it incredibly easy and convenient to purchase my vehicle and This was my first car buying buying experience and I was completely blown away. They made it incredibly easy and convenient to purchase my vehicle and went above and beyond to help us leave with a new car that same day. I can not say enough good things about Jim F and everyone else at five star Ford in NRH, Tx More

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Third Purchase - We'll Be Back Rick Dike was very patient and accommodating while I tried to decide between an Escape or an Edge. Then after deciding on the 2018 Edge, I couldn't d Rick Dike was very patient and accommodating while I tried to decide between an Escape or an Edge. Then after deciding on the 2018 Edge, I couldn't decide between gold or white. Even though Rick was extremely busy, he never made me feel rushed. This was the second vehicle that I have purchased from Rick, and it won't be the last. My husband purchased his F-250 from Five Star, thanks to me. David Hill was very efficient in walking me through the purchasing process. Even though I am not very "techie", Jimmie Mathews was very thorough in teaching me how to use all the bells and whistles. All in all it was an enjoyable process. More

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Satisfied We are apart of the Five Star Ford family since we have bought 3 Ford Focus' and 2 F-150's and now a Ford Explorer! All of them were purchased through We are apart of the Five Star Ford family since we have bought 3 Ford Focus' and 2 F-150's and now a Ford Explorer! All of them were purchased through Jason Howell. Jason has always been professional, dedicated and sees everything through after the purchase. David Hill was also very professional and did his best to get us in and out since Darrell had been awake for a while. Thank you, Jason, David and Five Star Ford for giving us FIVE-star treatment! Thank you, Darrell & Angie Tidwell More

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Once again the best car buying experience. I have purchased/leased 3 vehicles from Five Star Ford, I go back because I know what to expect. They provide excellent, honest and exception service I have purchased/leased 3 vehicles from Five Star Ford, I go back because I know what to expect. They provide excellent, honest and exception service every time I go in. No games, no smoke and mirrors, just good price and good deals. Sam Limo was exceptional and I will buy from him again. More

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great every one was very helpful and friendly. u could tell they knew what they were talking about.this is my 1st ford after 5 toyota's so far so good. i co every one was very helpful and friendly. u could tell they knew what they were talking about.this is my 1st ford after 5 toyota's so far so good. i could not be more pleased. More

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it was a nice experience Jesus Valles was very kind, polite and helpful. Myron Martinez was very determined to help us purchase 2015 ford escape and I an very grateful for his Jesus Valles was very kind, polite and helpful. Myron Martinez was very determined to help us purchase 2015 ford escape and I an very grateful for his help. More

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Marisa Thompson made me feel assured and optimistic My experience was excellent from the beginning to the end. Everything from the first call back, the prequalifying, auto selection, test drive, closin My experience was excellent from the beginning to the end. Everything from the first call back, the prequalifying, auto selection, test drive, closing and the follow-up was a positive experience. When I walked away, I honestly felt that Marisa listened to my needs, found me the best deal, walked me through the process and she made me feel that she truly cared. Five Star Ford is fortunate to have her on their team. I will recommend Marisa to anyone that I know is in the market for a car. Thank you Linda Maher More

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Unbelievably Good Experience on Used Car We were trying to replace a 2009 Camry (purchased from 5 Star 18 months ago) which was totaled by someone blowing through an intersection. We loved th We were trying to replace a 2009 Camry (purchased from 5 Star 18 months ago) which was totaled by someone blowing through an intersection. We loved that car. Our salesman, Joe Farentelli (who sold us the Camry) told us about a Camry that had just been traded in. It hadn't been cleaned or serviced, but it was another 2009 Camry just like the one we lost, with less than half as many miles. The "check engine" light was on, but Joe assured us that would either be fixed or we wouldn't have to buy it. We paid for the car. This was on Monday. On Wednesday, we picked up the car. That evening, the "check engine" light came on again. We called Joe, he had us bring it back, and they serviced it again. We picked it up Thursday evening. Friday morning, the light came back on. We called again and they said bring it back. We did so. This time, 5-Star took it to someone who specialized in Toyotas. The car was fixed again, and now, a week later, it's running great. THAT is OUTSTANDING service! The car was technically sold "As Is", but they made sure it was in good running order. This is just one more example of why my family buys exclusively from 5-Star, and from Joe. We've purchased a total of 8 vehicles from them over the last quarter-century, and 5 from Joe. We highly recommend both! More

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second car bought Doreen was great like always, helped me get the car I wanted. The overall process was somewhat lengthy but the car was worth it. I was well taken care Doreen was great like always, helped me get the car I wanted. The overall process was somewhat lengthy but the car was worth it. I was well taken care of. More

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Best experiance I ever had buying a truck. Never experienced a hassle free car buying experience in my life until yesterday at Five Star Ford in North Richland Hills in Fort Worth. Rick Dike Never experienced a hassle free car buying experience in my life until yesterday at Five Star Ford in North Richland Hills in Fort Worth. Rick Dike was awesome and very patient. Very professional all the way through the process. Jimmie Mathews spent a better part of three hours with me making sure I understood all the bells and whistles that the 2018 Raptor offered. Could not be happier. More

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