David James
David James at Certified Benz & Beemer

David James | Page 17

General Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.6
373 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

33 yrs, 10 mos

4.6

373 Reviews

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373 Reviews of David James

August 09, 2021

Dealership Rating
Employee Rating

Absolutely the best and simplest car buying experience. I got a great deal on a Porsche Cayman. I’m from out of state and was worried about the risks of buying site unseen but it was pressure free, accura More

by Patelk01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hallenbeck

Aug 10, 2021

Certified Benz & Beemer responded

Dear Patelk01: It is our mission to provide our customers with the best car buying experience that they have ever had so we are glad that we were able to achieve that with you. Thanks for sharing with our customers the value of our 3 Day Satisfaction Guarantee and how CBB honored that for you. We appreciate the opportunity to earn your business and look forward to working with you again in the future.

August 06, 2021

Dealership Rating
Employee Rating

As a salesperson myself , I find it refreshing when I meet someone like Andy who truly puts their client first and goes above and beyond to make sure the experience is both pleasurable and a win for all More

by CY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl , Rocio Woodyard

Aug 08, 2021

Certified Benz & Beemer responded

Dear CY: You are certainly welcome and thanks so much for the positive feedback regarding Andy's above and beyond efforts. It means even more coming from someone who deals in sales. We are grateful for your kind words and support. Please do not hesitate to let us know when we can provide you with more 5 Star treatment in the future.

July 18, 2021

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Employee Rating

Jacob was really helpful and professional. From finding the right car, making the purchase seemless and going above the call. The entire team from Sara in Finance and the managers were friendly, helpful an More

by bpfarrell55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay, Jacob Autry, Scott Kovacevich

Jul 19, 2021

Certified Benz & Beemer responded

Dear bpfarrell55: You are very welcome and thank you for sharing about your great car buying experience! We couldn't be happier to hear that Jacob, Sara and the CBB team helped you to make things so easy for you. Thanks for choosing CBB and we look forward to the pleasure of working with you again.

June 12, 2021

Dealership Rating
Employee Rating

Once again the boys at B&B went above and beyond protocol for a car dealership. I asked him for a X5M Competition and they delivered with day 2021 vehicle with 5000 miles on it , still smelling like a new ca More

by Frank Vankat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Miller , Paul Marschall, Morgan McLeod, James Viator, Rocio Woodyard

Jun 13, 2021

Certified Benz & Beemer responded

Dear Frank: You are very welcome and we cannot thank you enough for sharing your most recent experience with CBB in detail. We are glad that James was able to get you into the 2021 X5M and get your great value on your trade-in as well. We really appreciate your compliments on James' dedication, Morgan's excellent, and David's knowledge. Thanks so much for being such a loyal customer. You feedback is highly valued and we hope to have the pleasure of working with you again in the future.

June 02, 2021

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Employee Rating

Chris Jones is amazing. We bought a car remotely (never went to Arizona) after seeing in on the CBB website and had it shipped to us in Texas. Chris helped by sending pictures and videos and talked to us m More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Jones

Jun 02, 2021

Certified Benz & Beemer responded

Dear Tom: We love to hear from our out-of-state customers! Thanks so much for sharing how much Chris helped you thru the process and that you love your new vehicle. We are grateful for your business and look forward to working with you again in the future.

May 28, 2021

Dealership Rating
Employee Rating

Andy was very professional and I can recommend him to anyone without question. I went to look at a car and ended up not purchasing it. However Andy kept in touch and I eventually decided to sell them my More

by AZ-Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl , Tracey Ford

May 28, 2021

Certified Benz & Beemer responded

Dear AZ-Dan: Thanks so much for sharing your compliments on the professional assistance that Andy provided for you. We are glad that he was so helpful with your vehicle search as well as the purchase of your vehicle. We are grateful for the opportunity to assist you and look forward to working with you again in the future

May 24, 2021

Dealership Rating
Employee Rating

Bryan was great, easy in and out Service experience. Nice to know I have a great Service contact person. Highly recommend him. Work performed was above my expectations. Thank you Bryan!! More

by AFRANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl , Paul Marschall, Bryan Sullivan

May 25, 2021

Certified Benz & Beemer responded

Dear AFRANCO: You are very welcome and thanks so much for letting our customers know how easy Bryan made your visit to our Service Department. We are glad that we were able to exceed your expectations and that you would recommend CBB to others. We really appreciate your business and look forward to being there for you in the future.

May 20, 2021

Dealership Rating
Employee Rating

Beautiful selection of cars. The manager Dave did an incredible job matching our ask price for our trade. Andy made the process painless. This was the most transparent used car buying experience I’ve ev More

by LaurenZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

May 22, 2021

Certified Benz & Beemer responded

Dear LaurenZ: We really appreciate you sharing your feedback with us. We are delighted that David and Andy helped you to have such a great, transparent car buying experience. We apologize that we were unable to promptly take care of you with the Finance Department and will aim to improve that in the future. Thanks so much for your business and recommendation of CBB to others. We look forward to being there to assist you with all of your future automotive needs.

April 26, 2021

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Employee Rating

We recently purchased a car through Certified Benz and Beemer and had the pleasure of working with Brandon. He was very knowledgeable about the car we purchased and took the time to explain everything in More

by Angela W.
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paul Marschall, Brandon Schneider

Apr 26, 2021

Certified Benz & Beemer responded

Dear Angela W: It is so nice that you took the time to let our customers know about our friendly, fully transparent process that allows our customers to get all of the information that they need to make a fully informed decision on their auto purchase. We are glad that Brandon was so helpful throughout and that you would recommend him and CBB to others. Thanks so much for your kind words and support. We look forward to the opportunity to work with you again in the future.

April 14, 2021

Dealership Rating
Employee Rating

Everything went smoothly because of Tim, Wonderful sales person and a good people person. I was able to get the car that I wanted, for a good price. This dealership will be my go to for any future needs. More

by alingavrilas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith

Apr 16, 2021

Certified Benz & Beemer responded

Dear alingavrilas: We couldn't be more to pleased that Tim helped you get the perfect car at a good price. We are glad that your purchase was so smooth and easy too. Thanks so much for choosing CBB and we are excited that you intend to return in the future. We look forward to assisting you again on your next visit.

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