Service department is always top-notch.
Especially Kim, always quick to respond and provides updates along the way. Won't go anywhere else.
Especially Kim, always quick to respond and provides updates along the way. Won't go anywhere else.
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by brandonorr1234
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kim Hagland
Nov 12, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Brandon, thank you for your fantastic feedback! We’re thrilled to hear that Kim and our service team consistently meet your expectations. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch service!
They are a complete joke.
They never fix the problem right the first time but go about it piecemeal, leaving you to have multiple breakdowns related to the same issue. They
They never fix the problem right the first time but go about it piecemeal, leaving you to have multiple breakdowns related to the same issue. They are the reason I now own a Honda!!!
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by bocephusdog
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We’re sorry to hear about your frustrating experience. We strive for quality and appreciate your feedback. Your concerns are important to us, and we’re committed to improving our service to prevent issues like this in the future. Thank you for sharing your thoughts. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Always have great service - especially from Kim!
My car is serviced quickly but thoroughly and they always respect my time.
My car is serviced quickly but thoroughly and they always respect my time.
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by leclerc_danielle
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kimberly
Nov 05, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback, Danielle! We're thrilled to hear that Kim and the team provided you with quick and thorough service. Your time is valuable, and we’re glad we could respect that. Looking forward to seeing you again!
I can't be more satisfied with the staff and management
at Palmer DCJR.
Everyone there is curious, professional and extremely knowledgeable.
Thank you so much for all your help !
at Palmer DCJR.
Everyone there is curious, professional and extremely knowledgeable.
Thank you so much for all your help !
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by cpalmer3610
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We're thrilled to hear you had a great experience with our team. Your kind words about our staff and management mean a lot to us. We’re here to help anytime you need assistance!
Good service.
They handled my truck with care made sure it was secured by coving the broken window until it was repaired. Would highly recommend their service te
They handled my truck with care made sure it was secured by coving the broken window until it was repaired. Would highly recommend their service team.
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by majqueen1
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for the fantastic feedback! Your recommendation means a lot to us, and we're here to ensure that all our customers receive the best service possible.
Had to trailer in the vehicle, and they had a spot for
us to unload it on site. Good and honest service and quick turnaround.
us to unload it on site. Good and honest service and quick turnaround.
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by codyo
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the great feedback We're glad you found our unloading spot convenient and appreciated the honest service. Quick turnarounds are what we aim for. Safe travels with your vehicle!
I took my wrangler in for the 19a clutch recall.
Either the clutch was defective or improperly installed. Now my jeep grinds into gear, the clutch pedal vibrates very loudly, and the gear shift vibr
Either the clutch was defective or improperly installed. Now my jeep grinds into gear, the clutch pedal vibrates very loudly, and the gear shift vibrates. The shop refused to acknowledge anything was wrong. I would never take a vehicle here again.
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by watson.marshall
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi Watson, we're sorry to hear about your experience. We take feedback seriously and want to ensure your concerns are addressed. Your satisfaction is important to us, and we appreciate you bringing this to our attention. We’ll look into this matter further to improve our service.
Service is always friendly and efficient.
Staff treats customers with professionalism and sensitivity. They also do a great job of keeping customers aware of their vehicle’s status.
Staff treats customers with professionalism and sensitivity. They also do a great job of keeping customers aware of their vehicle’s status.
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by kilgoregeoff
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We're so happy to hear you had such a positive experience. Our team takes pride in providing friendly service and keeping you informed. Your feedback motivates us to keep up the great work! We look forward to seeing you again soon.
Top notch service from a top notch dealership.
They were quick with servicing my vehicle and did a great job
They were quick with servicing my vehicle and did a great job
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by jchanzes
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We’re glad to hear you enjoyed our service and that we met your expectations. Our team works hard to provide quick and quality service, and your feedback truly motivates us. We look forward to seeing you again!
Always fast, friendly, and well done.
Palmer has completely erased any old perception of dealership maintenance and is now my only go to for anything to do with our family's Jeeps.
Palmer has completely erased any old perception of dealership maintenance and is now my only go to for anything to do with our family's Jeeps.
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by JRA
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We’re thrilled to hear that you’ve had such positive experiences with us! It’s great to know we’ve changed your perception of dealership maintenance. Thank you for trusting us with your family’s Jeeps—looking forward to continuing to serve you!