David Lail | Page 5

Sam was awesome , very helpful, quick . It took us longer to pick a car then to do the process of buying . Very easy and worry free atmosphere. Straight to the point and very helpful . Woul It took us longer to pick a car then to do the process of buying . Very easy and worry free atmosphere. Straight to the point and very helpful . Would recommend to anyone who needs a car . More

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Our salesman, Larry, efficiently and with kindness delivered an amazing Toyota Rav 4 as promised. delivered an amazing Toyota Rav 4 as promised. More

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Amazing people and easy to work with. Tim did a great job making sure everything was ready to go and was very funny. making sure everything was ready to go and was very funny. More

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Great experience at Toyota of Louisville! This is our 3rd Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!! Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!! More

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Thank you Toyota of Louisville for making the purchase of my 2021 Toyota Highlander XSE easy! I worked with salesman Glen Harder who was knowledgeable about the features and function of the Highlander. I als my 2021 Toyota Highlander XSE easy! I worked with salesman Glen Harder who was knowledgeable about the features and function of the Highlander. I also felt we agreed on a fair trade value for my Tundra and purchase price on my now Highlander. David Lail assisted me with financing the Highlander with Toyota Financial Services for a great rate. Looking forward to owning my Highlander and taking it to Toyota of Louisville for service for years to come. More

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The best experience we’ve ever had with a dealership. Everyone was very helpful and no one was pushy at all. Our salesman, Tim, was fantastic! We will definitely go back to them for our next vehicle. Fri Everyone was very helpful and no one was pushy at all. Our salesman, Tim, was fantastic! We will definitely go back to them for our next vehicle. Friendly service makes all the difference in the world! More

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We were referred to Tim by a friend who has purchased vehicles from him previously. From the moment we arrived to finalizing the paperwork and leaving the lot, Tim was amazing! I had contacted him about vehicles from him previously. From the moment we arrived to finalizing the paperwork and leaving the lot, Tim was amazing! I had contacted him about the Highlander prior to arrival so he was aware we were coming. When we pulled up, he and the vehicle were waiting at the front doors. He showed us one other that I asked about and told us features of both. We never felt pressured to purchase either one (although we knew we be). And despite multiple other customers coming in and requesting Tim, we never felt brushed off or ignored. He was (and is) incredibly personable and easy to work with! The financing staff were great as well, getting our paperwork together in a timely manner and never trying to push extras we didn't need. We would absolutely return to Toyota of Louisville and Tim to purchase another vehicle and will highly recommend him to anyone we know looking for a car/truck/suv! More

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Calm approach by salesrep and finance manager Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next da Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next day to view. Tim immediately without asking me; found an alternative car. I purchased the alternative car, I am a retired salesrep, Tim;s instincts can not be taught. My conversation with David Lail/finance was delightful, he fought hard for me and I appreciate it, all people have a common bond, it is rare to find that bond in a sales experience, today my experience with Tim and David was Great. More

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Made our buying experience pleasant Everyone we worked with on our trade-in was super friendly and made our buying experience very pleasant. Our salesman, Tim Patillo was great, as well Everyone we worked with on our trade-in was super friendly and made our buying experience very pleasant. Our salesman, Tim Patillo was great, as well as everyone else we communicated with (Ashley Owens, internet rep; Tom Carr, sales manager; and Dave Lail, Finance). Would definitely recommend this dealership. More

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Love this truck, Dream come true. Tim is very friendly and helpful, Toyota of Louisville is the place to shop very nice staff, Thank you and helpful, Toyota of Louisville is the place to shop very nice staff, Thank you More

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