I can't say enough about Dave Romeo. He is a pleasure to deal with. Explains everything to me and only does what's neccessary. I live in Deerfield Beach and come out of my way to Delray because I don't feel like I'm getting taken.
David is great. He’s pleasant and knows his stuff. I could go closer to home but I trust David who always steers me right.
I brought in both my Toyota for basic service. Of course, once again, AMAZING service, professionalism and quality of service. Once again, this is why I drive 40 minutes to go see Dave Romeo and his crew!!! Thank you Mr. Romeo!!!
nice place very good people,i will recommended your dealership to other people Shawn Hossain is very good salesperson and service is a very good deparmet.
"Great crew to work with!"
I was looking for a new, larger SUV and was targeting either the Honda Pilot or the Toyota Highlander. I wanted the top of the line model in either case. I went to Ed Morse Delray Toyota and met with Jeff Frankfort, also know as Mr. Fantastic. Turns out it is a fitting name because he is a fantastic sales person. I was explaining that I had limited room in my garage and I was hoping the Highlander would fit. He offered to let me take the car home and I took him up on the offer. This afforded me the ability to test drive the car on local and highway roads. I got the car home, parked in the garage and it just fit. One more inch and I would have been looking for a car elsewhere. My wife and I went back to Ed Morse and Mr. Fantastic and I purchased the car we drove. The Highlander was a quiet, comfortable and smoot ride.
We met with Mike Caswell in the finance department. He took the time to go over all the paperwork and explained what we were signing. I don’t think I signed that many papers when I bought my house. Copies of everything were give to us for our records.
I went back to the dealer two days later to order accessories for the car. Jeff met with me and introduced me to the parts manager and the service person I should work with. Everyone was personable and helpful. Jeff treated me like an old friend and there was no rush to get rid of me on the day I bought the car and the day I returned to order accessories.
I read reviews whereby people complained about sales or service people not returning calls. Jeff and I texted back and forth many times. He was always prompt in responding.
Would I recommend Ed Morse Toyota, definitely. Would I recommend Jeff Frankfort - WITHOUT A DOUBT!
"David Romeo = 5 stars"
Romeo takes care of everything in a quick, friendly and efficient manner. He actually cares about the quality of service with a professional approach and an honest evaluation.
"As always the service department was exceptional. "
On my last visit to Ed Morse Delray Toyota, I was promptly greeted by the service staff. My car was taken back to the service area right away . The service manager, David Romeo came to say hello. He assured me my car wouldn’t take long which is always nice to hear it is nice to go to a dealership and be consistently greeted with a smile and listened to when there are concerns. David Romeo is professional, friendly and knowledgeable. He really cares about his customer’s satisfaction. I would recommend this service department and this dealership to anyone. Five stars as always.
"Vehicle Service "
Truly exceptional service once again at Delray Toyota! Thank you to David Roeonand the rest of the service department for taking care of my 4Runner.
"Best Service dept. ever!"
Thanks again to Dave Romeo and crew. You are the best!! Thanks for taking such great care of me! They always do great work. Can't thank you enough for great customer service!
Nothing but a great experience at the service department. From the minute I pulled in, I was greeted with a smiling face. Employees made me feel as if I were the most important customer in the place and David Romeo took care of all my service needs. He was truly a professional and his desire to make my experience the best really shined through. My vehicle was completed in a timely manner and my short wait was comfortable in the waiting area.
I spoke with several people while waiting for my car to be completed and heard nothing but good things about the service department.
I would highly recommend this dealership to anyone that needs to have their vehicle serviced.