David Smith | Page 6

Best car buying experience I have had! Michael Klein, Dylan Smith, and David Smith went above and beyond to make sure my car buying experience was exceptional! Will continue to do business Michael Klein, Dylan Smith, and David Smith went above and beyond to make sure my car buying experience was exceptional! Will continue to do business again in the future More

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My purchasing experience could have been better. I very much dislike when the sales person has to run back and forth to their manager to get approval for a deal. That's a very old car sales tactic, I very much dislike when the sales person has to run back and forth to their manager to get approval for a deal. That's a very old car sales tactic, and I'm shocked that a dealership that sells premium vehicles in 2025 still uses that tired old game which was used on me when I purchased my first new car in 1975. Frankly, I found it insulting to my intelligence. Also, the upselling from the finance manager that took place after completing the purchase of my new vehicle was equally appalling. I realize why it was done AFTER completing the sale, because if they did that during the purchasing process, I would've walked away. My advice from a customer's viewpoint is be better than that. As far as recommending TC Lexus, I'll reserve that decision until after I've experienced the treatment I receive from them when my new Lexus needs maintenance or repairs. Service after the sale will be the difference maker for me. I'm disappointed that I was never even introduced to the dealership's service manager, so I consider that to be a big miss too. Unfortunately, this survey forces me to complete the recommendation portion, so that also forces me to NOT be able to recommend the dealership (at this time). As I stated in my previous comment, I would have preferred to remain neutral on my recommendation option at this time. More

by LESH1957 Verified Customer Verified Customer

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HOWARD KENT WAS EXCELLENT IN EVERY POSSIBLE WAY IN MAKING THE PROCESS SMOOTH AND QUICK.I WOULD RECOMMEND HIM HANDS DOWN! THE PROCESS SMOOTH AND QUICK.I WOULD RECOMMEND HIM HANDS DOWN! More

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Randy was terrific as my sales representative. I had visited two other nearby dealers and did not feel satisfied with my sales associates or the experience. Randy did not pressure me and answered I had visited two other nearby dealers and did not feel satisfied with my sales associates or the experience. Randy did not pressure me and answered all my concerns. This was my first Lexus purchase of a certified RX 350. The entire staff through the drive away were the best. I would highly recommend to ask for Randy when shopping for a Lexus. More

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Loved the spotless showroom and waiting areas , as well as huge , clean service area also . Special thanks to JB who treated me with respect and kindness and answered all my questions . Love my well as huge , clean service area also . Special thanks to JB who treated me with respect and kindness and answered all my questions . Love my new Lexus! God bless 🙏 Steve , Stuart , Fl More

by steviebeck Verified Customer Verified Customer

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We found everyone to be Very professional, friendly and patient with all Of our questions. patient with all Of our questions. More

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Great experience from top to bottom! Great dealership! Thank you for everything will be doing business again in the future! Great dealership! Thank you for everything will be doing business again in the future! More

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Sr. Crespo was at all times professional, courteous, respectful, and attentive to what I was looking for. And Dylan, what a great guy! And his dad, too! Crespo was at all times professional, courteous, respectful, and attentive to what I was looking for. And Dylan, what a great guy! And his dad, too! I'll be back! Thank you.. More

by Michèle Verified Customer Verified Customer

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This is the second Lexus purchased from TC Lexus. Carlton Duncan is super patient and a wonderful person to work with purchasing a car. The management is always very knowledgeable and professional. A Carlton Duncan is super patient and a wonderful person to work with purchasing a car. The management is always very knowledgeable and professional. A shout out to Ms. Tina Kline for looking out for us customers. I would not look anywhere else if looking to purchase a new or used Lexus. Top notch service all around!! More

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I have been involved with the Treasure Coast Lexus with my last four vehicles. I have never had a complaint with them. They’ve always been kind everybody who works there is very efficient and helpful. I wo my last four vehicles. I have never had a complaint with them. They’ve always been kind everybody who works there is very efficient and helpful. I would recommend anyone who needs a vehicle to go there. They are the best , they work with you and they care about your needs and they’re very supportive. More

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