David Sotomayor

Billy Bonner, Justin Watts, finance, and Andrew Kemp were outstanding in the following; service over the last 16 years (Andrew Kemp), proactive in finding the right vehicle, attentive to my time and finance outstanding in the following; service over the last 16 years (Andrew Kemp), proactive in finding the right vehicle, attentive to my time and finance requests. After 10+ years and 6+ units, Niello is my only stop when replacing my vehicles. Gary Carroll remains a friend to this day. He was my original sales representative. More

by RTINNEYTSSI Verified Customer Verified Customer

Report | Print

Hi there I’m happy with the service Ivan was friendly and very reachable when had a question. Also Ali was very nice during the test drive as well as Ivan Thanks guys for helping in the process of the lease. very reachable when had a question. Also Ali was very nice during the test drive as well as Ivan Thanks guys for helping in the process of the lease. More

Report | Print

We expected a higher end experience from this dealership. Instead we encountered the same sales games that other dealers play which resulted in a complete fiasco; which took us one solid week to sort out. We Instead we encountered the same sales games that other dealers play which resulted in a complete fiasco; which took us one solid week to sort out. We did elevate the problem and were helped out by upper management but I cannot recommend doing business here. More

by AROBERTSHA Verified Customer Verified Customer

Report | Print

Was able to make my purchase online and save myself the trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car of my dreams!! They even drove it to my house and picked up my trade the next day! More

by MICHAELI408 Verified Customer Verified Customer

Report | Print

I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams went above and beyond to ensure I was completely satisfied. A special shout-out to Gary Carroll—he was absolutely fantastic! Gary's professionalism, attention to detail, and genuine care for his customers stood out. He patiently answered all my questions, provided great advice, and made sure I found the perfect vehicle for my needs. This dealership truly cares about its customers, and it shows in everything they do. If you're in the market for a car or need top-notch service, look no further than Niello BMW of Sacramento. Highly recommended! More

by gilcaravantes Verified Customer Verified Customer

Report | Print

Olga did a great job in handling our transaction thank you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied More

by YASH0 Verified Customer Verified Customer

Report | Print

The Sales personnel and the Finance personnel were very courteous, attentive and provided very good service thorough my car buying. I was walked thru all the buying and financing process. courteous, attentive and provided very good service thorough my car buying. I was walked thru all the buying and financing process. More

by DANO1956 Verified Customer Verified Customer

Report | Print

Dear Roger,I had the most wonderful experience buying a new car at Nello BMW. I know you're not having time for the car business, but want you to know what great staff Niello BMW has. You should be proud new car at Nello BMW. I know you're not having time for the car business, but want you to know what great staff Niello BMW has. You should be proud that these wonderful people as they stand for the proud "Niello" name. They do you and your family great service. I wanted to share their names with you to pass on what assets each of them is to the name Niello. The folks I had contact with were Brian Lonchar, Dalton Richards, Ian Johnson, Andrew Lo, Jacob Reeed and Andrea at the front desk. They are a wonderful team. Kathy and I have been dealing with her indometrial cancer, lymphedema and now frontotemporal dementia.. She's clear of cancer, but having memory, mobility and personality changes. We needed a different vehicle for her to travel in and this wonderful team of kind, caring and very helpful people my our lives better. Hip hip for the Niello name. We send you our very best wishes for a successful 2024.Chuck Cole More

by CCOLE50 Verified Customer Verified Customer

Report | Print

Erika, Jeff, David & Justin worked tirelessly to ensure my out of state buying experience was PERFECT! my out of state buying experience was PERFECT! More

Report | Print

Erika and Andriy were absolutely amazing in helping me get through the seller and finance process of the experience. There was no pressure to buy and very helpful throughout. The dealership, was very clea get through the seller and finance process of the experience. There was no pressure to buy and very helpful throughout. The dealership, was very clean and whole staff were welcoming once you entered the building. Definitely found the vehicle that I wanted. Absolutely would do business again. More

Report | Print