David Starnes

Looked a car up on auto trader called to verify price. Quoted 6700 more than advertised price. This is what give dealerships a bad name. Bunch of crooks! Family owned my xxx! Quoted 6700 more than advertised price. This is what give dealerships a bad name. Bunch of crooks! Family owned my xxx! More

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There are good people here but unfortunately the typical stereo type of the "car dealership" are true here also. Pricing games with dealer add on's, finance add on's, and etc. The dealer add on's are SCAMS! stereo type of the "car dealership" are true here also. Pricing games with dealer add on's, finance add on's, and etc. The dealer add on's are SCAMS!! Just a way to get their price up to where they want no matter the so called "bonus cash or any other incentives" they may offer. My family has bought several vehicles from this dealership only cause the distance factor and location. If there was another dealer closer or one who happen to have the right one I was looking for, I would had gone there. The sales manager argued with us about the fact we were disputing have to pay for the dealer add on's more than he was trying to sell the vehicle. Another sign of shady business and one manager who I think is the Fleet or Internet sales told me " You drove all the way up here to dispute something" even though I was coming to drop off a family member for service. Just plain rude and certainly not customer friendly! The last vehicle I bought from this dealership will be my last, due to the experience. I was told to come up and make a deal and get an offer for a trade in. Keep in mind I had received a letter stating I would “receive Top Dollar" for my trade. That was further from the truth!!!!! They offered me bottom dollar cause " the person who grades cars was gone" so I guess I was either given a low bid cause they didn’t know what they were doing and or the top dollar was a scam just to get you in the door. I drove off and left, then on the way home the salesman/middleman calls me and asks why I left. I said because you said we couldn’t make a deal and shook my hand. Typical, why can’t you just be HONEST for once and be transparent, but I guess it’s easier to scam people and make more profit then to sleep good at night and know your honest. I could go on and on, but bottom line is don’t go to this place, and if you do bring a cpa, a lawyer, and a ford rep on cell phone to aid in knowing the lies, scams and pricing misleading. More

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" The Real Deal at NorthsideFord " My wife and I were greeted as soon as we arrived at the dealership and assisted us, where we meet Watson MacManus, the beginning of being a Loyal c My wife and I were greeted as soon as we arrived at the dealership and assisted us, where we meet Watson MacManus, the beginning of being a Loyal customer, Watson gave us the best Deal and made us the most Satisfied Customer in Texas, made my very happy with the purchased of a Eco-sport Ford, everyone at the dealership was friendly and helpful, from the greeters, salespersons, also Thanks to Mr.Robert Benavides and Mr. David Starnes. More

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Northside ford new car sales I had a Good experience buying a new Ford expedition. at Northside Ford. Marty Martinez was very helpful after the sale to make sure we understood all I had a Good experience buying a new Ford expedition. at Northside Ford. Marty Martinez was very helpful after the sale to make sure we understood all of the features and that everything was working properly. More

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Purchased new truck David Starnes and Marty Martinez were great, they took the time to show me multiple options and worked with me to get the truck I wanted. I love my ne David Starnes and Marty Martinez were great, they took the time to show me multiple options and worked with me to get the truck I wanted. I love my new 2019 Ford F-150! Thanks guys!! More

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Respect & Time Management My time is valuable, NSF does not waste my time. This was my 7th new vehicle purchase from here. I have purchased all types of vehicles here and wil My time is valuable, NSF does not waste my time. This was my 7th new vehicle purchase from here. I have purchased all types of vehicles here and will continue to do so for myself and my business. More

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Dino was great to work with. Purchasing a vehicle is generally a very crummy experience. Dino, Robert and David made this purchase a pleasant experience. Purchasing a vehicle is generally a very crummy experience. Dino, Robert and David made this purchase a pleasant experience. More

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Great customer service Could not have been happier with the kindness and service from Marty. I was contacted promptly and give a quote timely manner. I will recommend this Could not have been happier with the kindness and service from Marty. I was contacted promptly and give a quote timely manner. I will recommend this dealer ship to all. More

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Very friendly and professional We found the vehicle we wanted online and our inquiry was answered immediately. We made arrangements to go and drive the vehicle. Hugo showed us the v We found the vehicle we wanted online and our inquiry was answered immediately. We made arrangements to go and drive the vehicle. Hugo showed us the vehicle and we took a test drive. Hugo handled all of the paperwork quickly and professionally. Hugo handed us off to Rob Rodriguez who quickly and professionally handled the financing. All and all a great experience. More

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Great Experience! I came across a vehicle which caught my eye while viewing their inventory online. I inquired about the vehicle and was contacted by Joseph De Renzo I came across a vehicle which caught my eye while viewing their inventory online. I inquired about the vehicle and was contacted by Joseph De Renzo who is one of their Internet sales individuals. He told me to come on in and see if we could make a deal and make this purchase happen. After negotiating with him and the manager David Starnes we were able to come to a deal. The overall experience was very pleasurable and the price I got for the truck was amazing! More

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