David Weber | Page 3

We got off to a rocky start though once communication was better established, a smoother experience evolved. Attention to needs and appropriate recourse was established. better established, a smoother experience evolved. Attention to needs and appropriate recourse was established. More

by idigpez71 Verified Customer Verified Customer

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I buy a car for Service. In my opinion this is the best service dept. Luis treats me like a value customer. This is my 6th Maserati and I am very pleased with the how thoro In my opinion this is the best service dept. Luis treats me like a value customer. This is my 6th Maserati and I am very pleased with the how thorough the service dept is. Theu are so professional. More

by MARSHALLS Verified Customer Verified Customer

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My 296GTS was a seamless transaction. Car delivered in perfect condition on time with regular updates by the transport driver. Car delivered in perfect condition on time with regular updates by the transport driver. More

by HYROLLER Verified Customer Verified Customer

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Third Maserati and the second Maserati from this dealership. Would have been three if they had a new car in stock three years ago. I bought from a local dealer and was-poor quality service dealership. Would have been three if they had a new car in stock three years ago. I bought from a local dealer and was-poor quality service More

by matsimpson45 Verified Customer Verified Customer

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have purchased dozens of high-end cars. Purchased three Ferrari's. This dealership is the least friendly of any dealership I have ever dealt with. David Weber, the GM is top notch as is Purchased three Ferrari's. This dealership is the least friendly of any dealership I have ever dealt with. David Weber, the GM is top notch as is Service Manager Gabriel. The salesmen and especially the Sales Manager are rude, dishonest and not customer friendly. More

by KCROSS0 Verified Customer Verified Customer

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Highly professional and personalized service from everyone involved. From specifying my options on the build, through delivery, the experience was seamless. I highly recommend Ferrari of Ft. Lauderd everyone involved. From specifying my options on the build, through delivery, the experience was seamless. I highly recommend Ferrari of Ft. Lauderdale. More

by HYROLLER Verified Customer Verified Customer

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Service representative was professional and courteous. The reason for the low score for this Alfa Romeo service visit is that he said that a tire rotation was included and performed as part of the service The reason for the low score for this Alfa Romeo service visit is that he said that a tire rotation was included and performed as part of the service. Upon retuning to pick up the car, I noticed that it was NOT done since one of the front wheels had a scratch in the rim and it was still in the same place (not rotated). The service agent offered to fix it but I would have to return. This is obviously not convenient (having to return again and wait for the rotations to be done), but more troubling for me is the fact that I was informed that the tire rotation had been done and written on the invoiced as such. Had I not caught it, it would have been another ~10,000 miles/12 months before the next tire rotation. I wonder, was everything shown on the service invoice actually done...? The service was completed on Nov 30. I received a call from someone at the dealership asking how my experience was on Monday Dec 4. I provided the same info as above, and was told that the service manager would be calling me back. I decided to provide this feedback on Wed Dec 6 since I did not receive a call from the service manager. A note of appreciation to David Weber (sales mngt and with whom I had an excellent purchase experience of this vehicle) who stepped up and asked the service agent to provide the valet drop off of my car the next day (after they performed the tire rotation) which helped mitigate the hassle of this experience. More

by JQNFLCN Verified Customer Verified Customer

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Luis Cue in service is the best have been working with him almost 10 years and he also make service and repairs a breeze for me him almost 10 years and he also make service and repairs a breeze for me More

by Matthew Lief Verified Customer Verified Customer

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Amazing experience. If you are buying a Ferrari, make sure you ask for 'Hank Carpenter'. He goes above and beyond. If you need to go to the Finance office which I am sur If you are buying a Ferrari, make sure you ask for 'Hank Carpenter'. He goes above and beyond. If you need to go to the Finance office which I am sure everyone needs to go there then ask for 'Christina Athanasiadis. She goes above and beyond. Almost certain you will have a GREAT experience.' More

by RQ100 Verified Customer Verified Customer

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It is always a pleasure to deal with Ferrari of Ft. Lauderdale, Cesar is most accommodating and my Ferrari technician, Felipe, is the best in the business. Doesn't get any better than this. Hats off Lauderdale, Cesar is most accommodating and my Ferrari technician, Felipe, is the best in the business. Doesn't get any better than this. Hats off to fantastic customer service... Ray More

by 458 Spider 0414 Verified Customer Verified Customer

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