Dawn Sullivan
Dawn Sullivan at Rallye Lexus

Dawn Sullivan

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.8
64 Reviews

Hello everyone, my name is Dawn Sullivan. Just a little bit about myself – as a service advisor, I take great pride in elevating the guest experience. Treating every customer like a guest in our own home. As we say, "Lexus makes the cars, Rallye makes the difference." Feel free to contact me at (516) 629-7625.

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Languages Spoken

English English

4.8

64 Reviews

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64 Reviews of Dawn Sullivan

October 03, 2025

Dealership Rating
Employee Rating

Service was excellent and waiting area had all the amenities to make it a comfortable wait. Staff was very pleasant. More

by JGLEW99
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Oct 03, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

September 30, 2025

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Staff was Very friendly, very knowledgeable, very helpful and great assistance from staff. Making appointment was easy More

by Sinu.v.jacob
Service Price Transparency
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Recommend Dealer
Yes
Sep 30, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

September 30, 2025

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Pleased with service & repairs Family has Been doing business with Rally for over 30 years & veery satisfied. More

by LSGNY33
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 30, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

September 30, 2025

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Excellent No complaints Great service. Polite, respectful staff, skilled technicians This is my 5th Lexus from this dealer. More

by DRLESLEENYMAN
Service Price Transparency
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Recommend Dealer
Yes
Sep 30, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

September 25, 2025

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Got my car from Rallye about two years ago. Everything from beginning to now has been fantastic. Troy was a wonderful sales rep; knowledgeable, never felt pushy, worked with us, and stayed late More

by Aneesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo, Troy Sun , Angela Pasquarelli

Sep 25, 2025

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

September 22, 2025

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One of the best in the US. They treat the customers with the very best manner. More

by tshahriar
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

Sep 22, 2025

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

September 09, 2025

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Overall, the customer service department is very friendly and cares about making sure you're taken care of. More

by AUSTINJPARK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 09, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

September 09, 2025

Dealership Rating
Employee Rating

Service was beyond exceptional. I had a very an unsual issue and the entire service team: customere service, director, manager and technicians very patiently talked to me about th More

by GCARTER1010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Quinlan

Sep 09, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

September 08, 2025

Dealership Rating
Employee Rating

Everything is wonderful thank you so much for everything! I will always come back for my services More

by SAMSUNI85
Recommend Dealer
Yes
Sep 08, 2025

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

August 26, 2025

Dealership Rating
Employee Rating

Excellent customer service. Very professional. My wait was comfortable and I am satisfied with her service More

by rhonda_joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

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