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Dawn Sullivan
Dawn Sullivan at Rallye Lexus

Dawn Sullivan

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.8
72 Reviews

Hello everyone, my name is Dawn Sullivan. Just a little bit about myself – as a service advisor, I take great pride in elevating the guest experience. Treating every customer like a guest in our own home. As we say, "Lexus makes the cars, Rallye makes the difference." Feel free to contact me at (516) 629-7625.

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

4.8

72 Reviews

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72 Reviews of Dawn Sullivan

November 13, 2025

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Employee Rating

I’ve been going to Rallye for about 7 years now and I can’t say I’ve ever had a less than terrific experience. Mike Reidy my service coordinator always goes the extra mile. Example, most recently he noti More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Paul Ok, Maria Santoro, Dominic Strippoli, James Quinlan , Troy Sun

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Nov 13, 2025

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 08, 2025

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Employee Rating

The service was good & everyone was very nice. I waited sometime but was in a reasonable time. Thank you More

by CMNAUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 07, 2025

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The staffs are friendly and explain details very clearly! Very efficient and ready for the car clean More

by shirleymcso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

October 30, 2025

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Employee Rating

Dawn was extremely helpful & communicative with me giving updates about my car as well as getting it back to me quickly! More

by DEBRAPETKANAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Maria Santoro , Charise

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Oct 30, 2025

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

October 28, 2025

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Employee Rating

Quick and easy service. The process was very smooth and it was nice the car was washed after. Thank you! More

by LIZJANANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

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Oct 28, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 14, 2025

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Employee Rating

Service was quick and courteous as always. Dawn is always knowledgeable and gives me useful advice as usual. I'll be back for my next service. More

by howardluo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

October 04, 2025

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Employee Rating

Excellent service and very friendly and helpful staff that is a pleasure to have basically next door to my home. More

by jfazzala11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo, Paul Ok, John Tetta

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Oct 05, 2025

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

October 04, 2025

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Employee Rating

Top notch, courteous and extremely helpful people, experts in regards all services performed every single time More

by jrwagnerlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

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Oct 04, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

October 03, 2025

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Employee Rating

Service was excellent and waiting area had all the amenities to make it a comfortable wait. Staff was very pleasant. More

by JGLEW99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

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Oct 03, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

September 30, 2025

Dealership Rating
Employee Rating

Pleased with service & repairs Family has Been doing business with Rally for over 30 years & veery satisfied. More

by LSGNY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

Report | Print
Sep 30, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

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