Dean Johnson | Page 3

Both Dean and Jason were very friendly and proficient with service and lease buy out with service and lease buy out More

by ONE_COMPOSER Verified Customer Verified Customer

Helpful 0

Report | Print

Shady sales and service department. Sales agreed to replace a part for me if I bought a car (signed paper and everything), and then never returned my calls. Even went in to get it fixed Sales agreed to replace a part for me if I bought a car (signed paper and everything), and then never returned my calls. Even went in to get it fixed and they said I had to talk to someone else, who, again, I could never get a hold of. Buy a car somewhere else More

by KJ.HOUSMAN Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience. They reconditioned everything I wanted on the used vehicle we bought. Specifically wanted to thank AJ. They reconditioned everything I wanted on the used vehicle we bought. Specifically wanted to thank AJ. More

by SHAWN.C.BASINGER Verified Customer Verified Customer

Helpful 0

Report | Print

issues with a car care maintenance plan and no one will contact me to resolve it contact me to resolve it More

by NORMSHENK Verified Customer Verified Customer

Helpful 0

Report | Print

Per Colorado state law (and printed on the Sales agreement provided by Corwin), the dealership is required to give the new owner the passing emissions test report OR offer the new owner a voucher to agreement provided by Corwin), the dealership is required to give the new owner the passing emissions test report OR offer the new owner a voucher to get their own testing done with a right to return in 3 days if it fails. None of this information was reviewed with me during the time of sale and no emissions test or voucher was provided (Dean Johnson & Ryan Halvorsen completed my sale). Now I'm trying to register my truck and was told by my county DMV that the dealer was supposed to provide this. I called and was directed to Jason Nye- he was rude and told me he had never heard of this law, they have plenty of customers across the state and have never been required to provide this? He wanted to argue with me and told me I was the first person that has ever brought this to their attention instead of actually looking into the law and finding out they are in breach of contract. Update- after posting this review, the GM called me personally to apologize for the finance manager's response and lack of knowledge and offered to cover the cost of the testing. This was a great experience up until time for registration. I appreciate the quick response from management and ave updated my review accordingly. More

Helpful 0

Report | Print

Both service dept and sales were very helpful in diagnosis and sales, I was taken care of quickly with no hassle. diagnosis and sales, I was taken care of quickly with no hassle. More

by LAWSONEML35 Verified Customer Verified Customer

Helpful 0

Report | Print

Salesmen were good and tried their best but the original deal we had signed and agreed to was faulty which cause many bumps and frustrations. I had no idea what to expect when I cam to pick up my car and it deal we had signed and agreed to was faulty which cause many bumps and frustrations. I had no idea what to expect when I cam to pick up my car and it turns out that was a good thing since my expectations would have been too high. Overall I wouldn’t buy a car here again even though I did appreciate Mitch for helping fix the situation. If I would have know that my deal would change so much then I would have gone with another Toyota that had offered me my car at msrp with no stipulations. More

by RYLANHOUSER Verified Customer Verified Customer

Helpful 0

Report | Print

Corwin provided excellent customer service, I had a very smooth and positive experience in buying by 2022 Tacoma. smooth and positive experience in buying by 2022 Tacoma. More

by MATT.COBLE17 Verified Customer Verified Customer

Helpful 0

Report | Print

Hard to get ahold of people when needed to talk. Was given wrong Information. Cancelled extended warranty 2 weeks later but cannot change the monthly payment amount. Was pressured to buy the extra w Was given wrong Information. Cancelled extended warranty 2 weeks later but cannot change the monthly payment amount. Was pressured to buy the extra warranty without time to discu and think about it. Finalization of the sale took way too long. Service dept great however! More

by MIKER30055 Verified Customer Verified Customer

Helpful 1

Report | Print

Excellent customer service and professionalism! Overall, I had a great experience working with Dean and the team at Corwin Toyota - I would highly recommend them to anyone. Overall, I had a great experience working with Dean and the team at Corwin Toyota - I would highly recommend them to anyone. More

by MATT.COBLE17 Verified Customer Verified Customer

Helpful 0

Report | Print