Dean Marco | Page 4
POST SALE CUSTOMER LIAISON
Fred Martin Superstore
3195 Barber Rd
Barberton, OH 44203
Dealership Experience
3 yrs, 4 mos
Industry Experience
16 yrs
56 Reviews
Write a Review56 Reviews of Dean Marco
August 12, 2022
Wonderful experience friendly courteous fast Friendly they did not try to sell me anything extra took care of all my needs they did not try to sell me anything extra took care of all my needs More
Other Employees Tagged: Mike Loucks, William Monroe
July 30, 2022
The lack of communication & customer service is terrible . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convinc . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convince me to buy another car I buy it & they don’t fix not one thing that was wrong with the car at all after saying they would fix it . Went to get an oil change and the almost broke my dipstick for the oil . Then I used the free car wash and my car was scratched up bad after coming out the wash . Mind you this car is Newley purchased no scratches . They say that it’s not there fault and denying that it’s there fault . At this point I’m ready to give them my car back and go with a new dealership who cares about the people and not just there money . More
Other Employees Tagged: Jeremy Wootan, Lisa Allison, Rob Zabel, Richard Bacon, Mike Loucks, William Monroe , Andrew Adair, Derrick Desharnais, Jeff Dowdall
July 28, 2022
I wasn’t please stop first, but I will admit that I was met with a pleasant staff. My issues were addressed and my Jeep was repaired, cleaned and even my floor mats were given to me. I appreciate being hea met with a pleasant staff. My issues were addressed and my Jeep was repaired, cleaned and even my floor mats were given to me. I appreciate being heard, and I appreciate those who went above and beyond to ensure I was happy. More
July 09, 2022
Great wonderful super awesome the best badass the bomb incredible did me a solid love incredible did me a solid love More
Other Employees Tagged: Lisa Allison, Richard Bacon, Mike Loucks , Andrew Adair, John Asano, Derrick Desharnais, Jeff Dowdall, Mike Gentile, Emilee Mapes
July 03, 2022
Scott, Kerry and Justin were very professional and not pushy at all. I definitely will be back to purchase another vehicle from Scott. Scott has followed up with me twice since my purchase and I’m going pushy at all. I definitely will be back to purchase another vehicle from Scott. Scott has followed up with me twice since my purchase and I’m going in to see him to make sure I have set everything up correctly. They are knowledgeable and will work with you within reason. More
Other Employees Tagged: Scott Sanders, Justin Swarm
May 12, 2022
They went way out of their way to get me approved with my not so perfect credit!!! I have been talking to the salesman constantly since I brought my vehicle home from Fred Martin and Alex ( my salesman ) wa not so perfect credit!!! I have been talking to the salesman constantly since I brought my vehicle home from Fred Martin and Alex ( my salesman ) was ALWAYS there for me to answer any questions or concerns I had. I will definitely recommend Fred Martin to my family and friends!!! More
Other Employees Tagged: Alex Wiandt
January 29, 2022
Wish that the van was detailed better than it was seats and floor still dirty and floor still dirty More
Other Employees Tagged: William Monroe
January 13, 2022
Despite a shortage of staff and cars new and used to sell due to Covid, they did a great Job and I am happy with my trade in car value and I love the 2018 Jeep I purchased ! due to Covid, they did a great Job and I am happy with my trade in car value and I love the 2018 Jeep I purchased ! More
Other Employees Tagged: Malik Alexander