Deanna Jackson
Deanna Jackson at Lithia Toyota of Medford

Deanna Jackson

Parts Advisor

Lithia Toyota of Medford

1420 North Riverside Ave
Medford, OR 97501

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48 Reviews
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48 Reviews

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48 Reviews of Deanna Jackson

May 30, 2023

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Employee Rating

We went in on a Saturday and the service was excellent. Very courteous people, and in a timely manner for the deaf. Yeah, I hear an oil change and tire rotation. We were on our way. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Knuepel

May 31, 2023

Lithia Toyota of Medford responded

Thank you, Scott! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 05, 2023

Dealership Rating
Employee Rating

Nice people , quick service . If you are from Northern California and need help to get on your way home ,this is a great place to stop . More

by LJGMEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 26, 2023

Dealership Rating
Employee Rating

The staff I interacted with was professional and they kept me informed while I waited More

by Dingaling73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Grossman, Jarren Brown

Feb 27, 2023

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 14, 2023

Dealership Rating
Employee Rating

I was, and have always been, very pleased with excellent service I have received at Lithia’s Service Department. More

by 1TROSENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Knuepel, Jarren Brown

Jan 15, 2023

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 09, 2023

Dealership Rating
Employee Rating

This dealership has always had excellent communication and great customer service I was very happy with my service and will be back. Your parks department is always been good and your service has been inc More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jeff, and look forward to your next visit. Mark Grossman, Service Manager

November 28, 2022

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Employee Rating

The only thing that I was a little confused about was I was told that there was a deductible to do any of the work that might need done on my car however I did have the Platinum service package so I guess More

by Stacikennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Knuepel

Nov 29, 2022

Lithia Toyota of Medford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Staci, feel free to contact us at your convenience. Mark Grossman, Service Manager

October 01, 2022

Dealership Rating
Employee Rating

The maintenance department is top notch. Did all the necessary maintenance. Then worked with me to show me a problem I had and say solved it. The dealer was was very friendly and professio More

by STEPHEN63493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Lithia Toyota of Medford responded

Thank you, Stephen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

September 28, 2022

Dealership Rating
Employee Rating

I liked how fast they got me in I would recommend anyone to go there More

by Mcgahuey51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

Oct 01, 2022

Mcgahuey51 responded

Thank you it’s nice that you take care of your costumer’s

August 06, 2022

Dealership Rating
Employee Rating

They was polite courteous and informant. Did a good job cleaning the car. And it was fast. More

by ratcliffphilip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Grossman

Aug 08, 2022

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

July 11, 2022

Dealership Rating
Employee Rating

They were very courteous to me and treated me very well and I'm pleased with the service I got from them thank you very much More

by JSUSFOREVER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 12, 2022

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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