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Deanna Parnell
Deanna Parnell at Jim Hudson Lexus

Deanna Parnell | Page 7

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of Deanna Parnell

March 06, 2025

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Employee Rating

Jim Hudson has always provided excellent customer service. The service advisors have always been professional and genuine in communicating with me. More

by Vernon
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Jim Hudson Lexus responded

Vernon, thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're delighted to know our team has consistently provided excellent service. We appreciate your support and look forward to serving you again in the future!

February 27, 2025

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Wonderful dealership with great folks there to help in every way. Service department was awesome. Highly recommend! More

by Spencek3
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 28, 2025

Jim Hudson Lexus responded

Thank you for the glowing review! We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

February 25, 2025

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Deanna and the entire Lexus Staff were very professional and were great to work with. ... A state of the art facility.to say the least . More

by rodneylewis27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Chupek, Terry Capers

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Feb 26, 2025

Jim Hudson Lexus responded

Thanks for the great review. Please let us know if you need anything else in the future!

February 21, 2025

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Great service from beginning to end. Kept informed of all work and time frame to finish. More

by terrikwright
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Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Jim Hudson Lexus responded

This review means a lot to us, Terri! Thank you from everyone at Jim Hudson Lexus of Columbia.

February 20, 2025

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Excellent service! First Class! I will purchase another vehicle from Jim Hudson Lexus. Deanna in Service department is fantastic. More

by dmac7167
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Deanna and our team at Jim Hudson Lexus of Columbia provided first-class service. We look forward to assisting with your next vehicle purchase!

February 14, 2025

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Employee Rating

Ms. Deanna is GREAT!!! I want her to continue to be my service representative for life! More

by ernestchambers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Sam Mercado

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Feb 14, 2025

Jim Hudson Lexus responded

Thank you for your kind words for Deanna. We appreciate your support here at Jim Hudson Lexus of Columbia!

February 02, 2025

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Awesome dealership…my last 2 cars have been with them. Will be using them in the future too More

by Cent
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Jim Hudson Lexus responded

Your kind review warms our hearts! Thank you from the Jim Hudson Lexus of Columbia Team.

January 30, 2025

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Deanna was very friendly, knowledgeable, and attentive to my needs, in regards to my vehicle! She has the perfect personality for communicating with customers! More

by Sadina
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2025

Jim Hudson Lexus responded

Thank you for your wonderful review, Sadina! We're thrilled to hear that Deanna provided you with friendly, knowledgeable, and attentive service at Jim Hudson Lexus of Columbia. We appreciate your kind words and look forward to assisting you again in the future!

January 28, 2025

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Highly recommend. Julia was pleasant & most helpful in dealing with rescheduling service appt due to weather. Deanna was thorough in explaining required & recommended More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia, service technician ( failed to get his name)

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Jan 29, 2025

Jim Hudson Lexus responded

Morgan, thank you for the recommendation! We're delighted to hear that Julia and Deanna made your experience at Jim Hudson Lexus of Columbia a positive one. We appreciate your feedback and look forward to serving you again in the future!

January 24, 2025

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Lexus dealership has wonderful service! Outstanding knowledge of my car and feedback were given. Outstanding! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Jim Hudson Lexus responded

Jennifer, we're delighted to hear that you had such a positive experience with the team at Jim Hudson Lexus of Columbia! Thank you for highlighting their outstanding service and knowledge. Enjoy your ride!

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