168 Reviews
Write a Review168 Reviews of Demetria Jackson
April 28, 2021
We were very pleased with the attention and service that we received. Karl was very professional, friendly, and knowledgeable. We would definitely tell friends and family about our positive experience. we received. Karl was very professional, friendly, and knowledgeable. We would definitely tell friends and family about our positive experience. More
Other Employees Tagged: Karl Smith
April 22, 2021
Was very pleased with Jack Coco and he made it seem like a breeze. He was very nice and professional. First time car buyer. I felt very at ease with everyone that I worked with. a breeze. He was very nice and professional. First time car buyer. I felt very at ease with everyone that I worked with. More
Other Employees Tagged: Jack Coco Sr.
April 19, 2021
Great deal / great salesperson / they made sure I got the vehicle I wanted / went over vehicle and explained certain functions / made sure all my questions were answeref vehicle I wanted / went over vehicle and explained certain functions / made sure all my questions were answeref More
Other Employees Tagged: Jack Coco Sr.
April 11, 2021
Jack was great sticking with us through the whole process. He was very kind and friendly which made our experience with Heritage Hyundai even better!!! process. He was very kind and friendly which made our experience with Heritage Hyundai even better!!! More
Other Employees Tagged: Jack Coco Sr. , Walt McDonald
April 03, 2021
Stan was a true pleasure to deal with. We came to buy my 17 year old a car and Stan was so patient and took the time to show us all of our choices and go over all the options with no hesitation. He is a gre 17 year old a car and Stan was so patient and took the time to show us all of our choices and go over all the options with no hesitation. He is a great guy and goes the extra mile to please his customers. I truly recommend him and Heritage as it was a great experience all around. More
Other Employees Tagged: Stan Gabrovski , Walt McDonald
March 31, 2021
Ben Kuper was a professional, honest, freindly and informative salesman. He followed up on every question I asked promptly and informed me of all of my options. He was easy to work with and had every informative salesman. He followed up on every question I asked promptly and informed me of all of my options. He was easy to work with and had everything prepared on my arrival. Demetria was fantastic as she prepared my financing. She was also friendly, informative and professional. She made the process easy to complete. Overall the best experience I have ever had buying a car. I would highly recommend both Ben and Demetria as well as Heritage to my family and friends. More
Other Employees Tagged: Ben Kuper
March 31, 2021
**FINALLY a car dealership that genuinely cares about their customers** I flew in from MICHIGAN to purchase my 2020 Hyundai IONIQ Hybrid at Heritage Hyundai Towson. The price was amazing and super aff their customers** I flew in from MICHIGAN to purchase my 2020 Hyundai IONIQ Hybrid at Heritage Hyundai Towson. The price was amazing and super affordable, but honestly what convinced me to take the trip was the quality customer service. I initially scoped out my car via their online third party chat service. This confirmed with me that the car was still available at Saturday 2am. The service is super convenient and allowed me to know a lot about the car before even calling However, the real service began once I reached out to them directly. When I called, they promptly connected me to their associates and they filled me on all the details. After the call, their e-mail response were prompt and always willing to answer my infinite amount of questions. After details were confirmed I booked my flight. Upon arriving at Baltimore, my sales associate picked me up from airport and gave me a brisk tour of Baltimore (great city). At the dealership, they continued to answer all my questions, provide me assurance on my purchase, and had great conversations. And they made sure I was well hydrated (hydration is key). I have never before been treated this way at a car dealership, and 10/5 stars to come here! More
Other Employees Tagged: Sang Amereihn , Kevin Kolesa
March 26, 2021
Everyone at the dealership was professional, knowledgable and very welcoming. From first contact with my internet inquiry till the time I drove off the lot in my new vehicle, everyone took their time to ans and very welcoming. From first contact with my internet inquiry till the time I drove off the lot in my new vehicle, everyone took their time to answer my questions and make me feel confident with my purchase. Thank you! More
Other Employees Tagged: Jack Coco Sr. , John Holliday
February 14, 2021
Jackie was great to work with! Very friendly, helpful, and non-aggressive. The buying process itself was slow, but Jackie kept me updated on everything going on. and non-aggressive. The buying process itself was slow, but Jackie kept me updated on everything going on. More
Other Employees Tagged: Jack Coco Sr.
January 29, 2021
George was helpful and knowledgeable. He stayed late and got the deal done. Everyone in the building was on the same page and it was a positive experience overall. got the deal done. Everyone in the building was on the same page and it was a positive experience overall. More