"Loving my new ride!"
One day I took my 2005 ML 350 into Mercedes-Benz Hagerstown for maintenance... My ML was a perfectly good car and I was happy with it, but I fell in love with the loaner! I am a safety nut so it wasn't difficult to see it might be time for a new car. Over the next several days I did a lot of online shopping and talking to Kyle Swanson, who quickly found me the perfect C Class 300. I never felt pressure to do anything. When Kyle had to go out of town unexpectedly, this dealership didn't miss a beat. I witnessed first hand a team working together as they hustled to make my experience nothing less than totally satisfactory. I believe I met and talked to nearly everyone before I left! Kyle was back the day I picked up my new car. I wouldn't have believed it but I think his smile was bigger than mine and that was worth seeing! I wholeheartedly recommend this dealership; super nice people that are fun too. Gotta love that!
"Joining the MB family"
As first time Mercedes-Benz purchasers, we were fortunate to work with Barry London. We were not sure whether the E or C class would be a better fit for us. Barry spent a lot of time with us explaining the differences between the E and C class cars. We never felt any pressure to purchase. Even before we decided to test drive a car he showed us features of the cars and the little things that make Mercedes-Benz cars special. When we decided to test drive, both cars that we selected were ready to go. The buying experience went smoothly and we ended up with a beautiful car that is a perfect fit for us. Even after the purchase was complete, Barry stayed in touch and helped with any loose ends that came up. Friendly and approachable staff. Highly recommend. Thanks Barry and MB of Hagerstown!
"Ease of purchasing a new car "
This is the 6th vehicle we have purchased from MB of Hagerstown. We have worked with Mike Lavrenchik as our Sales Consultant for the last three Mercedes cars we have bought.. Mike makes purchasing a new vehicle an enjoyable experience. Mike takes the time to talk to me and he matches my needs with the vehicle that would suit my lifestyle the best. Mike takes as much time as you need to learn all of the new gadgets, and his follow-up after the sales is ongoing to make sure you are happy with your new vehicle. I would HIGHLY recommend this dealership and using Mike as your Sales Consultant and their service department is the BEST!