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Denis Fidalgo
Denis Fidalgo at Napoli Kia

Denis Fidalgo | Page 10

Sales & Leasing Consultant

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

Contact Me
4.9
201 Reviews

Dealership Experience

13 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

201 Reviews

Write a Review

201 Reviews of Denis Fidalgo

October 18, 2023

Dealership Rating
Employee Rating

My experience at Kia Napoli was amazing. I took my car for oil change and they didn’t charge me anything. Is not the first time that they do this to me. They always provide a good costume More

by Portugal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl, Jennifer Rios

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Oct 18, 2023

Napoli Kia responded

We're delighted to know that you had an amazing service experience with our team at Napoli Kia! Thanks for the shout-out! We'll see you next time. Safe travels!

October 11, 2023

Dealership Rating
Employee Rating

This dealership is especially friendly and courteous. They answer all questions with information that assists in making decisions about making a purchase. More

by Donnaramac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo

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Oct 12, 2023

Napoli Kia responded

We're glad to know our team at Napoli Kia was able to provide you with the helpful information you needed. Thank you for your kind words!

October 05, 2023

Dealership Rating
Employee Rating

The words the service was great and the people at the desk was very helpful. More

by MALIKABROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis

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Oct 06, 2023

Napoli Kia responded

Thank you for the positive review of Napoli Kia, Malika!

September 30, 2023

Dealership Rating
Employee Rating

GREAT EXPERIENCE! THANK YOU FOR EVERYTHING. I WILL RECOMMEND TO ALL MY FRIEDS. THANKS AGAIN GINO More

by GINO6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Michael Haverl, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Alex Iribarren, Ira Osu

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Oct 02, 2023

Napoli Kia responded

Thank you for the fantastic review, Gino! We appreciate you recommending our Napoli Kia team to your friends and look forward to serving you again in the future!

September 17, 2023

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Employee Rating

This is the best dealership we have ever experienced in our 15 years driving. Thank you More

by AngelB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Scott Haverl, Salvatore Liuzzo, Michael Haverl, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Alex Iribarren, Ira Osu

Print
Sep 18, 2023

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

September 15, 2023

Dealership Rating
Employee Rating

I told them upfront my price range and what I was looking for..when I came in they began to show me cars in my price range and what I was looking for More

by crystallopes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurice Moody

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Sep 18, 2023

Napoli Kia responded

We're glad to know that our team at Napoli Kia was able to meet your needs and expectations. It's always a pleasure helping you find the right car within your budget! Thanks for sharing this positive review with us.

September 10, 2023

Dealership Rating
Employee Rating

Excellent in all areas. They worked hard to get the car I wanted and could afford! More

by chocolatemacroni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo

Print
Sep 13, 2023

Napoli Kia responded

Thank you for leaving us this five-star review and shout out to our team at Napoli Kia. We appreciate it!

September 09, 2023

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Employee Rating

Your phone system is terrible it took me two days to finally make a appointment I would go into this young ladies mailbox and never got a response I have been a customer of Napoli motors for years you h More

by GANGIRALPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power, Salvatore Liuzzo

Print
Sep 12, 2023

Napoli Kia responded

Ralph, I'm sorry to learn about the difficulties you've had with our phone system. We value your loyalty and want every interaction to be smooth for you. Your feedback is crucial in helping us improve this aspect of our service. Please reach out directly so we can discuss this further and ensure a better experience moving forward. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

August 30, 2023

Dealership Rating
Employee Rating

Terrific! Curtis our salesman was great, and Mr.Napoli always runs a clean ship. Totally recommend. More

by mrothberg5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Michael Haverl, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Alex Iribarren, Ira Osu

Print
Aug 31, 2023

Napoli Kia responded

Thank you for the 5-star rating! We're pleased that Curtis provided you with a great purchase experience during your visit. We appreciate your recommendation and see you again! Enjoy your new ride!- The Napoli Kia Team

August 28, 2023

Dealership Rating
Employee Rating

Things went smoothly. The car was priced fairly so I didn’t haggle. Car was detailed very well. Denis was a pro. More

by cedilla0_scuba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 28, 2023

Napoli Kia responded

Thank you for the 5-star rating! We're happy to know that your experience with Denis and our team at Napoli Kia went smoothly and you found our pricing fair. We appreciate your kind words and hope to see you again! Enjoy your new car!

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