Dealership Experience
11 yrs, 5 mos
Industry Experience
11 yrs, 5 mos
Languages Spoken
Portuguese
Spanish
123 Reviews
Write a Review123 Reviews of Denis Fidalgo
July 04, 2021
Rude. Once you purchase a used vehicle from these people they pretty much want nothing to do with you after you leave the lot. 2/10 on follow up customer service. The sales department is obviously very frie they pretty much want nothing to do with you after you leave the lot. 2/10 on follow up customer service. The sales department is obviously very friendly (it’s their job to be) but the service is overall poor. More
July 02, 2021
I was very pleased when I visited your agency. It was the first time that I had been to your agency. The reason we (my wife and I) stopped was to look at cars. We live in Fairfield and we were going t the first time that I had been to your agency. The reason we (my wife and I) stopped was to look at cars. We live in Fairfield and we were going to Costco’s . I have been telling my wife she should lock at a new car. Her car was a Voivo station wagon and was fifteen years old but had low mileage. We gave her car to our granddaughter that day because we bought a Kia Sportage within a half hour at this quick first visit. This is very unusual for shopping with my wife….she usually has to spend much more time before buying anything but your salesman was good and the car was what she needed . Napoli was a good and comfortable experience for both of us. Bob and Robin DeMartin More
Other Employees Tagged: Dave Dimatteo, Ira Osu, Trevor Sabia, Curtis Smith Jr., Alex Iribarren , All of your employees have been excellent
June 24, 2021
Denis was amazing, heard what I wanted and what I could do and found me an amazing Kia Soul! Maurice was amazing as well with financing and worked to get me what I needed! Thank you! do and found me an amazing Kia Soul! Maurice was amazing as well with financing and worked to get me what I needed! Thank you! More
Other Employees Tagged: Maurice
June 16, 2021
Friendly service, cozy environment. Job completed in a timely manner as well. It was a good deal to change oil with coupon for a very competitive price. timely manner as well. It was a good deal to change oil with coupon for a very competitive price. More
Other Employees Tagged: Mike Haverl, Jennifer Rios
May 22, 2021
It was a pleasure working with Napoli, Ashley is an asset to the company and was determined to get me in a new vehicle. I absolutely love my new suv and can’t thank you enough! to the company and was determined to get me in a new vehicle. I absolutely love my new suv and can’t thank you enough! More
Other Employees Tagged: Ashley Power
May 11, 2021
I am very happy and pleased with Napoli family services. Dennis was so pleasant to deal with, answered all my questions and within less then 3 hours I was driving my new car home . Dennis was so pleasant to deal with, answered all my questions and within less then 3 hours I was driving my new car home . More
Other Employees Tagged: Ashley Power
May 05, 2021
Napoli Kia is great. Denise is the best ! He's knowledge about the cars and attentive to your needs. The staff is also very welcoming. about the cars and attentive to your needs. The staff is also very welcoming. More
Other Employees Tagged: Ashley Power
April 10, 2021
I’ve had my car for several weeks now and can say that I am incredibly happy with my experience. Fair trade in value, fair price on the car, and worked with a great salesman. Thank you! am incredibly happy with my experience. Fair trade in value, fair price on the car, and worked with a great salesman. Thank you! More
Other Employees Tagged: Ashley Power