Denis Fidalgo
Denis Fidalgo at Napoli Kia

Denis Fidalgo | Page 14

Sales & Leasing Consultant

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

Contact Me
4.9
201 Reviews

Dealership Experience

13 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

201 Reviews

Write a Review

201 Reviews of Denis Fidalgo

October 01, 2022

Dealership Rating
Employee Rating

I bought a car a month and a half ago and the day I went home the interior cabin lights didn’t work went back 2 times since the first time they said they fixed it and it wasn’t fixed. The second time I went More

by Seixasdanny17
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 05, 2022

Napoli Kia responded

Hello - we're sorry to hear that you have not received communication following your recent service, and would like the opportunity to discuss your situation with you further. Thanks, Ruben Burgos - Service Mgr - 203-787-5850

September 27, 2022

Dealership Rating
Employee Rating

Best place to service my Kia, I wouldnt take my car to any other dealer. More

by reuben3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Napoli Kia responded

Thank you for trusting the Napoli Kia team with the care of your vehicle! We're grateful for your support and look forward to your next visit!

August 28, 2022

Dealership Rating
Employee Rating

They were accommodating to me being out of state and we were able to work out a good deal, especially since the EV tax credit was about to expire! More

by luckEV
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power

Aug 30, 2022

Napoli Kia responded

Thank you for trusting the Napoli Kia team with your business and please don't hesitate to reach out if we can be of service again in the future!

August 27, 2022

Dealership Rating
Employee Rating

Very quick and efficient same day appointment and service. Very helpful and friendly and knowledgeable service advisor. More

by Millertodd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Aug 30, 2022

Napoli Kia responded

Thanks for the five stars, Todd! We hope to see you back here at Napoli Kia for all of your future automotive needs!

August 19, 2022

Dealership Rating
Employee Rating

I traded my Hyundai lease back to Napoli to lease the Kia Sportage again which I love! The sales team treated me very well during the entire process. More

by nmacero
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power

Aug 19, 2022

Napoli Kia responded

Thank you for rating us five stars! We look forward to seeing you next time your lease is up and hope you love your new Kia Sportage! - Napoli Kia

August 18, 2022

Dealership Rating
Employee Rating

Very sad will never buy a car from them. Poor service. Maurice and Dennis liars. They never return your calls when an issue arose., More

by rarobriguez
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 22, 2022

Napoli Kia responded

We are disappointed to see this review and want to understand what happened to cause the poor rating. Please reach out at your earliest convenience so we can discuss this in more detail and find a resolution. Thank you, Salvatore Liuzzo - General Sales Manager - 203-787-5850

August 17, 2022

Dealership Rating
Employee Rating

Great service. Was quick and professional. Would recommend. Also very nice selection of classic cars. More

by KEITHK257
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Napoli Kia responded

Thank you for saying so, Keith! We look forward to assisting you again! - Napoli Kia

July 15, 2022

Dealership Rating
Employee Rating

Service was great work done on time everyone was very personal and very helpful will tell everyone about there service More

by roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Jul 15, 2022

Napoli Kia responded

Hi Roger, thanks for the five stars! We hope to see you back at Napoli Kia for all of your future automotive needs!

July 08, 2022

Dealership Rating
Employee Rating

I applied, was approved and went home in my new car in less than 3 hours. My credit is not good, but I still drive away in a nice new car. More

by chappells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Napoli Kia responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Until then, take care and enjoy your new vehicle! - The Napoli Kia Team

July 06, 2022

Dealership Rating
Employee Rating

Dealership was very clean , comfortable, and very welcoming . My agent Alex was amazing - he’ was very tentative, informative, and very professional!! A1 in my book. More

by M_Alverio91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Trevor Sabia, Curtis Smith Jr. , Alex Iribarren, Ira Osu

Jul 07, 2022

Napoli Kia responded

Thanks for the five stars! We're glad that Alex could help you and we hope to see you back at Napoli Kia for all of your future auto needs!

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