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Denis Fidalgo

Overview Reviews (201) Inventory (359)

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Denis Fidalgo

Denis Fidalgo | Page 13

Sales & Leasing Consultant

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

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4.9

201 Reviews

Overview Reviews (201) Inventory (359)

Dealership Experience

13 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

Portuguese

Spanish

4.9

201 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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201 Reviews of Denis Fidalgo

February 17, 2023

Dealership Rating

Employee Rating

Its great place to buy a car. The people are great and explain everything well. The people are great and explain everything well. More

by CEOWALLACE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Dimatteo, Michael Haverl, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Alex Iribarren, Ira Osu

Feb 20, 2023 -

Napoli Kia responded

We're honored to receive your support! Thank you for trusting the Napoli Kia team with your business and please don't hesitate to reach out the next time we can be of service!

February 07, 2023

Dealership Rating

Employee Rating

Know what you want, look the vehicle over very well. Clean place. Most of the people are nice. I like that you can set up appointments online. Clean place. Most of the people are nice. I like that you can set up appointments online. More

by Jay

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashley Power

Feb 08, 2023 -

Napoli Kia responded

Thank you for the kind words, Jay! We hope you visit us again soon! - Napoli Kia

February 02, 2023

Dealership Rating

Employee Rating

They took care of me right away . Helped me find a car that was in my budget . Salesman was awesome and very honest . Helped me find a car that was in my budget . Salesman was awesome and very honest . More

by gafvaz69

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Feb 03, 2023 -

Napoli Kia responded

We're so glad our team was able to help you find the right vehicle for your needs! Thanks for visiting Napoli Kia and please don't hesitate to reach out if there's anything else we can do for you!

January 16, 2023

Dealership Rating

Employee Rating

I refuse to go anywhere else. This is the best dealership out there. From Sales to service they all get 5 stars. Jennifer is the BEST service department rep there is and Denis is This is the best dealership out there. From Sales to service they all get 5 stars. Jennifer is the BEST service department rep there is and Denis is the BEST sales reo there is. The entire company is great, but I've had such great experience with them both. Please ask for them! More

by Rcruz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Rios

Jan 18, 2023 -

Napoli Kia responded

It means the world to us to be your go-to automotive resource! Jennifer and Denis look forward to assisting you again next time! Thank you so much! - Napoli Kia

January 09, 2023

Dealership Rating

Employee Rating

The experience was great overall. From walking into the dealership and being met with a smile. Everyone was so eager to help. We went to several dealerships and came back to Napoli be From walking into the dealership and being met with a smile. Everyone was so eager to help. We went to several dealerships and came back to Napoli because of the professionalism and patience shown to us. I will definitely recommend anyone I know to go here first! We truly appreciate everyone and there efforts. More

by coachcarolina

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 09, 2023 -

Napoli Kia responded

Thanks for your amazing feedback! We're so happy that our team provided you with a professional visit! We appreciate your business and hope you share your visit with friends and family! -Napoli Kia

Jan 09, 2023 -

coachcarolina responded

If you need a good vehicle look no further. The entire team was fantastic! No salesmen tactics. Just honestly a great example of how to work with people and be professional! What else can you ask for!

Jan 09, 2023 -

coachcarolina responded

Absolutely!

November 12, 2022

Dealership Rating

Employee Rating

Everyone I dealt with was very friendly, helpful and courteous. Great customer service..thank you. The end courteous. Great customer service..thank you. The end More

by laguck

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Nov 14, 2022 -

Napoli Kia responded

We appreciate your kind words and five-star rating for the Napoli Kia team! We look forward to assisting you again next time! Thank you!

November 11, 2022

Dealership Rating

Employee Rating

Our salesman was excellent. The parts and service departments were a little bit disorganized. Overall, not bad. The parts and service departments were a little bit disorganized. Overall, not bad. More

by DOUGJWRAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 11, 2022 -

Napoli Kia responded

Thank you for sharing your honest review! We look forward to seeing you next time, Doug! -Napoli Kia

October 28, 2022

Dealership Rating

Employee Rating

I’m always treated very well when I have service. And they try to get me out as fast as possible. And they try to get me out as fast as possible. More

by ALTIERI.JDD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Salvatore Liuzzo, Michael Haverl, Jennifer Rios

Oct 28, 2022 -

Napoli Kia responded

Thank you for trusting Napoli Kia with your service needs! We're happy to hear our team continues to take such great care of you and we'll be sure to pass along these kind comments to them. Take care and we'll see you next time!

October 27, 2022

Dealership Rating

Employee Rating

So far, my car is running good. They did a great job. Fixing it. Would recommend them to someone else. They did a great job. Fixing it. Would recommend them to someone else. More

by Cox.Denise 333@gmail.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Rios

Nov 04, 2022 -

Napoli Kia responded

Thank you for the excellent review of Napoli Kia!

October 04, 2022

Dealership Rating

Employee Rating

Hands on, articulate, accommodating, empathetic, humorous, practical, gravitating, penetrative, consistency, informative, professional, resourceful, confidence,respectful,coordinating humorous, practical, gravitating, penetrative, consistency, informative, professional, resourceful, confidence,respectful,coordinating More

by lloydantoniobrooks

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Oct 05, 2022 -

Napoli Kia responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one. We hope to see you back for all of your future automotive needs! -Napoli Kia

Oct 04, 2022 -

lloydantoniobrooks responded

Drove by Napoli Kia just to brainstorm the likelihood of leasing an suv. No intention to buy just to compare and evaluate-assess the various dealers with their diverse offers. Napoli Kia, Boston Post Rd, Milford,Ct was my second stop; as I opened the door almost simultaneously i was greeted and welcomed in ‘highly spirited fashion by Denis and despite telling him that my visit was just to brainstorm the process of leasing a vehicle, he introduced himself in such an: articulate,empathetic,informative and resourceful manner that it was hard to resist the offer which became a mystery in accomplishing my wish. A mysterious deal was met and I am thankful to Napoli Kia of Milford,Boston Post Rd.Ct for their hands on ,articulate and professional approaches in creating deals which initially appeared hopeless. I can now drive a 2023 Kia Sportage and in comfort.

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