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Denis Fidalgo
Refer Me
123 Reviews
Dealership Experience
11 yrs, 5 mos
Industry Experience
11 yrs, 5 mos
Languages Spoken
Portuguese
Spanish
123 Reviews
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123 Reviews of Denis Fidalgo
May 25, 2023
Nice sales people and good service, respond quickly and very friendly to answer your questions and solve your problems very friendly to answer your questions and solve your problems More
by ch619619
Verified CustomerOther Employees Tagged: Salvatore Liuzzo
Helpful 
May 14, 2023
Ashley and Dennis were great to work with. They were fair in their pricing and took much time with me. They were fair in their pricing and took much time with me. More
by Larry
Other Employees Tagged: Ashley Power
April 14, 2023
Not a lot of service to be done on an EV, but I did the 7500 and 15000 mile services and everyone was friendly and helpful. They even had a shuttle to take me to work nearby while the service was performed 7500 and 15000 mile services and everyone was friendly and helpful. They even had a shuttle to take me to work nearby while the service was performed. More
by Mike H.
Other Employees Tagged: Mike Haverl, Jennifer Rios
April 09, 2023
Never called back for info. never put next sticker on car. Was going to charge oil change .And was free. never put next sticker on car. Was going to charge oil change .And was free. More
by DeeR
Other Employees Tagged: Dave Dimatteo, Mike Haverl, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Ashley
March 24, 2023
Great customer and also very pleasant. Very friendly customer service. They’ve been very helpful and willing to work with you to make sure you get the right car for you. Very friendly customer service. They’ve been very helpful and willing to work with you to make sure you get the right car for you. More
by Tekeyla Cennamo
March 14, 2023
Classic Stealership. I went to look at a used car & salesman, Dallas, pulled the “this is a beautiful car, lots of action this week, won’t last long”. My suspicions becam I went to look at a used car & salesman, Dallas, pulled the “this is a beautiful car, lots of action this week, won’t last long”. My suspicions became elevated as I know the car had been in their possession since September 2022 & it was now end of January 2023. A few things about the car made me uneasy, like when the salesman opened the trunk & there were car parts hidden in the corner, which he brushed me off when I asked what they were. I agreed to a test drive & felt uneasy again when there was an odd clunking sound upon starting & a noticeable clunking sound and feel when shifting into gear. During the drive, I took a right hand turn & felt a bunch of water drops hit my head, moon roof had a leak. After the drive I straight up told them there was a tranny problem, the rotors & brakes needed to be replaced, the rear tires were bald, basically a hunk of crap. Salesman brought out manager & claimed they had no idea but they’d lower the price & have it fixed in a week. There was some pressure about a deposit & I foolishly agreed. I had buyers remorse on the way home & called Dallas to get a refund. He said it was after hours & would be done the following day. I waited several days for my refund & finally called the finance department. They had no idea I requested a refund of my deposit because the salesman never told her. I didn’t purchase anything from here, thank god, & I don’t want anything from them. Just leaving the review to help other customers. Napoli has an impressive showroom, but it ends there. Buyer beware on the blue Mercedes SUV with only 49k miles on it. Today is March 14, 2023, & the car is still on the lot for the same price & still problematic (I had a friend test drive to see if it was fixed, it’s not). I’m sure they are just waiting to sell to someone who doesn’t know what to look for when purchasing a used vehicle. More
by Marie
Other Employees Tagged: Dallas
