Denis Fidalgo
Denis Fidalgo at Napoli Kia
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Denis Fidalgo | Page 6

Sales & Leasing Consultant

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

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4.6
129 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

129 Reviews

Write a Review

129 Reviews of Denis Fidalgo

February 02, 2023

Dealership Rating
Employee Rating

They took care of me right away . Helped me find a car that was in my budget . Salesman was awesome and very honest . More

by gafvaz69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2023

Napoli Kia responded

We're so glad our team was able to help you find the right vehicle for your needs! Thanks for visiting Napoli Kia and please don't hesitate to reach out if there's anything else we can do for you!

January 16, 2023

Dealership Rating
Employee Rating

I refuse to go anywhere else. This is the best dealership out there. From Sales to service they all get 5 stars. Jennifer is the BEST service department rep there is and Denis is More

by Rcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Jan 18, 2023

Napoli Kia responded

It means the world to us to be your go-to automotive resource! Jennifer and Denis look forward to assisting you again next time! Thank you so much! - Napoli Kia

January 09, 2023

Dealership Rating
Employee Rating

The experience was great overall. From walking into the dealership and being met with a smile. Everyone was so eager to help. We went to several dealerships and came back to Napoli be More

by coachcarolina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2023

coachcarolina responded

If you need a good vehicle look no further. The entire team was fantastic! No salesmen tactics. Just honestly a great example of how to work with people and be professional! What else can you ask for!

Jan 09, 2023

Napoli Kia responded

Thanks for your amazing feedback! We're so happy that our team provided you with a professional visit! We appreciate your business and hope you share your visit with friends and family! -Napoli Kia

Jan 09, 2023

coachcarolina responded

Absolutely!

November 12, 2022

Dealership Rating
Employee Rating

Everyone I dealt with was very friendly, helpful and courteous. Great customer service..thank you. The end More

by laguck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Nov 14, 2022

Napoli Kia responded

We appreciate your kind words and five-star rating for the Napoli Kia team! We look forward to assisting you again next time! Thank you!

November 11, 2022

Dealership Rating
Employee Rating

Our salesman was excellent. The parts and service departments were a little bit disorganized. Overall, not bad. More

by DOUGJWRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Napoli Kia responded

Thank you for sharing your honest review! We look forward to seeing you next time, Doug! -Napoli Kia

October 28, 2022

Dealership Rating
Employee Rating

I’m always treated very well when I have service. And they try to get me out as fast as possible. More

by ALTIERI.JDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Napoli Kia responded

Thank you for trusting Napoli Kia with your service needs! We're happy to hear our team continues to take such great care of you and we'll be sure to pass along these kind comments to them. Take care and we'll see you next time!

October 27, 2022

Dealership Rating
Employee Rating

So far, my car is running good. They did a great job. Fixing it. Would recommend them to someone else. More

by Cox.Denise 333@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Nov 04, 2022

Napoli Kia responded

Thank you for the excellent review of Napoli Kia!

October 03, 2022

Dealership Rating
Employee Rating

Hands on, articulate, accommodating, empathetic, humorous, practical, gravitating, penetrative, consistency, informative, professional, resourceful, confidence,respectful,coordinating More

by lloydantoniobrooks
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 04, 2022

lloydantoniobrooks responded

Drove by Napoli Kia just to brainstorm the likelihood of leasing an suv. No intention to buy just to compare and evaluate-assess the various dealers with their diverse offers. Napoli Kia, Boston Post Rd, Milford,Ct was my second stop; as I opened the door almost simultaneously i was greeted and welcomed in ‘highly spirited fashion by Denis and despite telling him that my visit was just to brainstorm the process of leasing a vehicle, he introduced himself in such an: articulate,empathetic,informative and resourceful manner that it was hard to resist the offer which became a mystery in accomplishing my wish. A mysterious deal was met and I am thankful to Napoli Kia of Milford,Boston Post Rd.Ct for their hands on ,articulate and professional approaches in creating deals which initially appeared hopeless. I can now drive a 2023 Kia Sportage and in comfort.

Oct 05, 2022

Napoli Kia responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one. We hope to see you back for all of your future automotive needs! -Napoli Kia

October 01, 2022

Dealership Rating
Employee Rating

I bought a car a month and a half ago and the day I went home the interior cabin lights didn’t work went back 2 times since the first time they said they fixed it and it wasn’t fixed. The second time I went More

by Seixasdanny17
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 05, 2022

Napoli Kia responded

Hello - we're sorry to hear that you have not received communication following your recent service, and would like the opportunity to discuss your situation with you further. Thanks, Ruben Burgos - Service Mgr - 203-787-5850

September 27, 2022

Dealership Rating
Employee Rating

Best place to service my Kia, I wouldnt take my car to any other dealer. More

by reuben3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Napoli Kia responded

Thank you for trusting the Napoli Kia team with the care of your vehicle! We're grateful for your support and look forward to your next visit!

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