Denise Law
Denise Law at Fred Martin Nissan
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Denise Law | Page 7

Service Manager

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.9
154 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

24 yrs, 3 mos

4.9

154 Reviews

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154 Reviews of Denise Law

January 27, 2021

Dealership Rating
Employee Rating

Dealership was great for my first service appointment. Everybody was friendly and efficient. I would say the only disappointment was the car wash included. Having a Murano the rear tailgate door was mis More

by CIA61RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Jan 28, 2021

Fred Martin Nissan responded

Thank you for your review and stopping by Fred Martin Nissan!

January 26, 2021

Dealership Rating
Employee Rating

Employees were very professional! They conducted the service work in a timely fashion and cost effective. They covered the paperwork and made sure my vehicle was clean when completed More

by SSGBALLINGER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Jan 28, 2021

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the 5-Star Review and your business! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2021

Dealership Rating
Employee Rating

Great service. Was in and out quickly. Good pricing. Very satisfied with everything that day. It was very nice I got a free car wash too More

by psh912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 28, 2021

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Jan 28, 2021

Fred Martin Nissan responded

We're glad to hear that everything was completed quickly and to your satisfaction. We're always happy to help if you ever need anything else. Have a nice day!

January 25, 2021

Dealership Rating
Employee Rating

It's always a pleasure dealing with the people at Fred Martin Nissan. The people there are always top rate. Whenever we go there we are treated great! More

by MSHEETS87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Jan 28, 2021

Fred Martin Nissan responded

We are always happy to be of service! Thank you for the 5-Star Review!

Jan 28, 2021

Fred Martin Nissan responded

Hi there, we appreciate the praise for our team here at Fred Martin Nissan! Please don't hesitate to reach out to us if you ever need anything else. We look forward to seeing you again at your next visit!

January 24, 2021

Dealership Rating
Employee Rating

Service contact was great. Work completed in reasonable amount of time. Love the ease of text updates and ability to accept or deny each repair or service. More

by TARNOLD6730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Jan 26, 2021

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your review!

Jan 26, 2021

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 22, 2021

Dealership Rating
Employee Rating

No I’m tired of these stupid surveys. I do not know the names of the people I worked with in service and the pictures don’t help. They guys were nice. The girl was kind of bitchy. More

by MTUCKER317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson, John Klotz

Jan 25, 2021

Fred Martin Nissan responded

We hope your overall experience was pleasant and if you have any further details of your visit that was negative that you would like to share with us, please email us a fmcars@fmcars.com. Thank you for your feedback.

January 22, 2021

Dealership Rating
Employee Rating

We have purchased several vehicles from this location. We have always been pleased with our salesperson, Holly, and the service department. Denise handled our oil change and tire rotation yesterday and More

by KarenD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Holly Rhodes

Jan 23, 2021

Fred Martin Nissan responded

Karen, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2021

Dealership Rating
Employee Rating

This is my second Nissan Rouge and I couldn’t be happier.every one is very nice and the service was prompt, and was able to get scheduled quickly Thankyou Karen Barbati More

by TUTTYB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Jan 23, 2021

Fred Martin Nissan responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 20, 2021

Dealership Rating
Employee Rating

Service attendants were prompt and friendly and the follow up call to ensure satisfaction was a nice touch. I always feel like my car is in good hands with transparent and thorough service. More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Jan 23, 2021

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2021

Dealership Rating
Employee Rating

Courteous and knowledgeable staff. They exceeded our expectations and go out of their way to provide excellent customer service. They were friendly during the sales process and have maintained their f More

by KDELLANNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 23, 2021

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Please let us know if there is anything else we can do for you; we are more than happy to help!

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