Dennis White | Page 2

Here we go again I gave this place great reviews and meant them. After they fixed huge problem. Now.i forced to write another review. Because again i have a problem. I gave this place great reviews and meant them. After they fixed huge problem. Now.i forced to write another review. Because again i have a problem. I have called left messages with. Finance since they never come to the phone. To no avail not one.phone call then finally get a call from dennis white saying henis sorry on saturday. And promised to call me monday with the answer. Kept promising. Well as usuall with this place monday has passed and no phone call. They have owed me 1000 for over a month. Even mr white couldnt believe its not here yet. I also was informed i should have also gotten 3000 for being a ford returning customer. Please pray i get my money. Iam trying to bury my brother and waiting on this. I cant take anymore. I dont know what else to do. Except write this because they care more about reviews than calling.back. side note operator very rude when i kept trying to get finace.to answer. More

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Awesome experience I was looking to get a second car and knew exactly where my budget and all lied. I spoke with someone at the dealership and felt good about it. I ende I was looking to get a second car and knew exactly where my budget and all lied. I spoke with someone at the dealership and felt good about it. I ended up going in and in less than an hour I had test drive, applied and waited for finance. We had to go back the next night due to it being late with financing, but the experience was one of the fastest and smoothest I’ve ever experienced. More

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Platinum service from 5 Star Went to look at a couple used Super Duty’s on the lot and was glad to have Kaleb show me what was available with all the pros and cons to both vehicle Went to look at a couple used Super Duty’s on the lot and was glad to have Kaleb show me what was available with all the pros and cons to both vehicles which in turn made my choice much easier. I Ended up with a Platinum S. Duty that was perfectly detailed and spotless at delivery. Couldn’t ask for a better personality and down to earth dude with all the right answers to my questions. Keep up the good work Kaleb! More

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Quick and friendly Tim little was very helpful and got us in our car quick and made it nice and simple. I would definitely come back for my next car. Tim little was very helpful and got us in our car quick and made it nice and simple. I would definitely come back for my next car. More

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Great experience, easy, and got a great price Reynaldo was awesome. He made my experience fast, easy, and enjoyable. After he helped me find the truck that was best for me he made understanding Reynaldo was awesome. He made my experience fast, easy, and enjoyable. After he helped me find the truck that was best for me he made understanding the numbers so easy. He even introduced me to my financial adviser and the after market sales rep. Hands down the best experience buying truck ever!!! More

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Excellent experience Heard about this dealership through car pros and they certainly earn the reccomendation. Very good experience. Worked with me to get to where I could Heard about this dealership through car pros and they certainly earn the reccomendation. Very good experience. Worked with me to get to where I could be happy with affording what I got. I realize these 5/5 reviews are somewhat useless when you’re evaluating the merits of a person or business but I couldn’t justify giving a lower score. surprisingly good experience. More

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Another flawless transaction Melanie worked very hard to find the particular truck I was looking for and made it happen. Was able to do most things by text email and a quick phon Melanie worked very hard to find the particular truck I was looking for and made it happen. Was able to do most things by text email and a quick phone call. After I returned home from a trip was able to finish paperwork in a minimum amount of time and take my new truck home. That's why I'm a multiple repeat buyer. More

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Simple and Easy. First, I had been shopping for an F-250 for a month +. Nothing felt right at the other dealerships I visit. A friend recommended I visit Five Star F First, I had been shopping for an F-250 for a month +. Nothing felt right at the other dealerships I visit. A friend recommended I visit Five Star Ford (Carrolton) and pointed me to Melanie. From the start, found the truck I wanted that fit into my budget. Actually, Melanie went the extra mile and made this fit into my budget. There was no back and forth. I told her what I was looking for, she made it happen. Dennis met with me and quickly approved all the numbers and we were out the door. Once I was in Finance, Michael took care of the paper work and got me out the door under 30 min (if I remember correctly). Truck was washed and ready for me to drive off the lot I have purchased many cars in my life time. This was the best experience I have had with a dealership. My youngest daughter will be in a market for a car soon and I will be starting our car search at Five Star Ford. More

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20+ vehicles always happy We have purchased 20+ vehicles from Sam Packin Carrollton. Wouldn’t buy a car anywhere else. Melanie Lucero is always knowledgeable and help I our de We have purchased 20+ vehicles from Sam Packin Carrollton. Wouldn’t buy a car anywhere else. Melanie Lucero is always knowledgeable and help I our decision. The service department is A plus. Thank you Dennis White and Melanie for making our son’s first car buying experience a great one. He loves his new Ford truck. More

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Another great buying experience Melanie and the whole team (Mike and Dennis) all were very helpful in my quest to find the perfect used mustang. Mission successful again. Very grat Melanie and the whole team (Mike and Dennis) all were very helpful in my quest to find the perfect used mustang. Mission successful again. Very grateful More

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