Deon Willis | Page 5

Jeremy Franklin Mitsubishi of Kansas City responded

Star, thank you so much for your wonderful review! We're thrilled to hear that you felt respected and valued by our team. Our goal is to create a positive experience for every customer, and it means a lot to us that you enjoyed your visit. We truly appreciate your kind words and look forward to welcoming you back anytime you need us. Thank you for being part of the Jeremy Franklin Automotive family!

Jeremy Franklin Mitsubishi of Kansas City responded

Peterkrull62, we appreciate your feedback! Thank you so much for sharing your experience! We’re delighted to hear that our team could help you find the right car and make a deal that meets your needs. Helping our customers in moments that matter most is what we're all about, and it’s wonderful to know we could make the process smooth and stress-free for you. Wishing you many happy miles ahead—God bless, and thank you for choosing Jeremy Franklin Automotive! 🙏🚗

Jeremy Franklin Mitsubishi of Kansas City responded

100lowhurdles, We’re truly sorry to hear about your experience and regret that we fell short of your expectations. At Jeremy Franklin Automotive, we value every customer, especially those who have trusted us over time. Your feedback is important to us, and we’d like to address any concerns to ensure this doesn’t happen again. If you’re open to it, please reach out to us directly—we’d appreciate the chance to make things right. Thank you for bringing this to our attention.

Jeremy Franklin Mitsubishi of Kansas City responded

Emmanuel, thank you so much for your high rating! Thank you for taking the time to share your experience! We’re glad to hear that you received prompt and efficient service during your visit. Our team works hard to ensure our customers are taken care of without unnecessary delays, and it’s great to know we met your expectations. We look forward to welcoming you back for your next service visit! If you need anything in the meantime, don’t hesitate to reach out.

Jeremy Franklin Mitsubishi of Kansas City responded

Maria, we really appreciate your positive review! We’re delighted to hear that you had a great experience with our team and that the service exceeded your expectations. Providing excellent customer service is our top priority, and we’re glad we could make your experience a positive one. If you need anything in the future, we’re always here to help. We look forward to serving you again! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Treal, your wonderful feedback and rating mean a lot to us. We're thrilled to hear that you had a great experience and felt well taken care of. Our team strives to be down-to-earth and truly customer-focused, so it's great to know that came through. We appreciate your business and look forward to working with you again! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Bigdaddyds7734, thank you for sharing your positive experience and for your positive feedback! We're glad to hear that we consistently meet your expectations and get things done within the promised time frame. Providing reliable service is what we aim for, and it’s great to know we’ve delivered that for you. We appreciate your business and look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Rodglaze, we really appreciate your positive review! Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to provide a friendly, professional, and prompt experience for you. It means a lot to us that you traveled three hours to visit, and we’re glad to know the dealership was easy to find and welcoming. If there’s anything else we can assist you with, don’t hesitate to give us a call. Safe travels, and we look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Kennethtubbz38, thank you for the high star rating and for the great review! We’re thrilled to hear everything went smoothly and that we were able to get you in and out quickly. Most of all, we're excited that you love your truck! If you ever need anything down the road, don't hesitate to reach out. Enjoy the ride!

Jeremy Franklin Mitsubishi of Kansas City responded

Adchurch, we appreciate your feedback! Thank you for sharing your experience with our service department. We’re glad to hear that you found our staff polite, professional, and knowledgeable, and we appreciate your recommendation of our service team. However, we’re truly sorry to hear that you feel dissatisfied with your vehicle purchase. This is certainly not the experience we aim to provide, and we take your concerns very seriously. We would appreciate the opportunity to discuss this further and see how we can make things right. Please reach out to us directly so we can address your concerns. Your feedback is invaluable to us, and we hope to have the chance to regain your trust.