Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur | Page 37

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
435 Reviews
4.9

435 Reviews

Write a Review

435 Reviews of Derek Brodeur

September 23, 2021

Dealership Rating
Employee Rating

Wonderful to work with as always.Derek is the best and Wonderful to work with as always. Derek is the best and we always are very pleased More

by donnaj48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're so glad that Derek and the team continue to earn your loyal business and we look forward to seeing you at your next visit. Take care!

September 22, 2021

Dealership Rating
Employee Rating

C customer service was great. He was professional , knowledgeable and completed my paperwork quickly. The place was very clean. More

by PatriceD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit, Patrice! We appreciate your support and look forward to seeing you again next time here at Audi Burlington!

September 21, 2021

Dealership Rating
Employee Rating

Great service - prompt and thorough. Waiting room is comfortable and service was on time and friendly. More

by Cclemson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Sep 22, 2021

Audi Burlington responded

Thank you for taking the time to come see us! We appreciate you leaving Audi Burlington your five-star review and look forward to seeing you next time!

September 13, 2021

Dealership Rating
Employee Rating

The service person I spoke to a Raymond Hebert was very Professional.He went over my work order and explained everything.I’t always a pleasure to do business with them. More

by rayacchione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Hebert

Sep 13, 2021

Audi Burlington responded

Thank you for trusting Raymond at Audi Burlington! We hope you share your experience with friends and family! See you next time!

September 10, 2021

Dealership Rating
Employee Rating

Great service!! Derek was fantastic!! Called him with a problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. More

by Audi A6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Kotsiras , Laris Gacanovic

Sep 13, 2021

Audi Burlington responded

Thank you! We're happy to hear Derek made your visit worthy of a five-star rating! The entire Audi Burlington team appreciates having you in the family and look forward to seeing you again!

September 10, 2021

Dealership Rating
Employee Rating

Great customer service!! Very pleased with the entire process. Service Advisor Derek was phenomenal! Very upfront with estimates and providing updates on the services needed. More

by Mtgalvanb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

Audi Burlington responded

We appreciate this wonderful feedback! Thank you for trusting the Audi Burlington team with your vehicle's service needs. We hope to see you again next time!

September 07, 2021

Dealership Rating
Employee Rating

Fantastic sales department who couldn’t be more helpful. However service costs are astronomical and run at 3x what it should cost. Otherwise a fantastic dealership. Ask for Brendan! More

by Scottmcmenemy87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi, Brendan Leary

Sep 13, 2021

Audi Burlington responded

Scott, we are happy to hear about your great experience and referral for Brendan. We do feel though we offer a premium service at a competitive price. While servicing your vehicle here you have the relief knowing your vehicle is being worked on by a Factory Trained Audi Technician and that we use all OEM parts with each service. Yes, there are always going to be less expensive offers but we do stand by our service and work. If you have any additional questions or concerns please do not hesitate to contact me. Thank you, Matthew Brickey – Service Manager – mbrickey@herbchambers.com

September 01, 2021

Dealership Rating
Employee Rating

The staff are very personable and helpful. The first time I serviced my car here, they also washed and vacuumed my car. This trip, after spending more than $3000.00 in service, I barely had my car was More

by leanehomeLeane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Audi Burlington responded

We appreciate your honest feedback. We're sorry to hear you weren't completely satisfied and we encourage you to reach out to us to discuss this. Thank you, Adnan Sehovic - General Manager - adnan@herbchambers.com

September 01, 2021

Dealership Rating
Employee Rating

On time. Always comes in with no surprises. Always a loaner available. Relatively friendly except for the check out people who are very harried and gruff More

by koryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Sep 01, 2021

Audi Burlington responded

Koryan, we are so happy to hear that you had a 5 star experience at Audi Burlington! Thank you for your feedback, we will share it with our team to improve!

August 27, 2021

Dealership Rating
Employee Rating

I have always been treated wonderfully at Audi Burlington. The people there are very professional and extremely helpful. Jim Parolisi goes above and beyond every time! More

by kdifava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Aug 27, 2021

Audi Burlington responded

Thank you for your fantastic review! Jim and our team are so lucky to have you as a customer at Audi Burlington! See you next time!

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