Derek Burbidge | Page 5

It was a fantastic buying experience. Sales person was extremely knowledgeable and helpful. I'm a glad I pick Kia of Port Charlotte. Sales person was extremely knowledgeable and helpful. I'm a glad I pick Kia of Port Charlotte. More

by vinyl-prawns-2d Verified Customer Verified Customer

Report | Print

My experience was wonderful, everyone was so Patient when I couldn’t make up my mind about what car I wanted to purchase. They were all very helpful. when I couldn’t make up my mind about what car I wanted to purchase. They were all very helpful. More

by saralindner42069 Verified Customer Verified Customer

Report | Print

Derek the salesman was really great to me. Everything he told me he was going to do he did it. Now do not trust the finance guy and the guy that worked up the deal. Don’t trust theses two Everything he told me he was going to do he did it. Now do not trust the finance guy and the guy that worked up the deal. Don’t trust theses two guys. More

Report | Print

Kia of Port Charlotte has very deceptive practices. I spent time on the internet prior to my visit. For Stock# 7254358 I was given a sale price of $28,584 which clearly stated a $4,676.00 Dealer Discou I spent time on the internet prior to my visit. For Stock# 7254358 I was given a sale price of $28,584 which clearly stated a $4,676.00 Dealer Discount. Upon arrival I was told I would not qualify for everything in that discount. However, no one could tell me what discounts were included in that number. James and Derek came with a $40,000.00 out the door price for this vehicle. I asked for my keys, they countered with $36,000.00 out the door. We settled on a 35,000.00 out the door though it was not explained to me that to arrive at this price, my trade-in, Veterans and Kia Finance Rebate would be utilized. Given one price for the Car on the internet and discovering another is similar to baiting and switching. The finance manager really had no interest in going over the sale with me. He just wanted me to sign so he could get on his way and not have to explain the overall details of the sale. I really should have left once discovering these deceitful practices. The bottom line according to their internet is that I should have gotten the car out the door right around 32,000.00 versus the 35,026.00. I love the statement on their internet, " The Price you see is the Price you pay! No Markups Or Addendums!". NOT! The car is great, no remorse in my purchase though I will think twice before dealing with this dealership in the future and you should do likewise. More

by jdcarta Verified Customer Verified Customer

Report | Print

This is the second car I've purchased at this dealership. Both experiences were positive. The process itself was more streamlined in 2025 than it was in 2022. Both experiences were positive. The process itself was more streamlined in 2025 than it was in 2022. More

by jeanneray392 Verified Customer Verified Customer

Report | Print

The dealership is clean and very well maintained. The inventory makes indoor shopping here very effective. Although the website needs much greater price transparency, the staff were all open and hone The inventory makes indoor shopping here very effective. Although the website needs much greater price transparency, the staff were all open and honest which made the car buying experience more comfortable. More

by J.MITCHELL0328 Verified Customer Verified Customer

Report | Print

Derek was so attentive to our needs and what we were looking for. He was helpful with different suggestions and ultimately helped us find the right Telluride for us! looking for. He was helpful with different suggestions and ultimately helped us find the right Telluride for us! More

by shannonkknutson Verified Customer Verified Customer

Report | Print

I was very impressed with Port Charlotte Kia. My sales person was Derrick and he was extremely helpful, considerate, and knowledgeable. After I signed all the documents with Richard, whom I reall My sales person was Derrick and he was extremely helpful, considerate, and knowledgeable. After I signed all the documents with Richard, whom I really liked as after a long day, he was pleasant and easy to talk to, Derrick walked me to my new car and explaind how certain things worked. He set up my blue tooth for me, helped me get radio stations in place, and answered all my questions. He and Richard both told me not to hesitate to call them if I needed anything. Side note: You cant get through to talk to anyone. I tried to call Kia the next day and was on hold over an hour. You definitely need to hire people to answer the phones! I also enjoyed working with Aley , I don't think thats his name, but he was the insurance guy. He was great and answered all my questions! Anyway.....I really appreciate how nice everyone at Kia was to me and they made buying a car a very nice experience! More

by flbecky55 Verified Customer Verified Customer

Report | Print

I HATE CAR SHOPPING but rhe experience at this dealership was low pressure and I believe I got a fair deal. dealership was low pressure and I believe I got a fair deal. More

by toddpowers Verified Customer Verified Customer

Report | Print

We had an issue with a previous car we bought from Kia, and they made it right for us. Offering an upgraded trade in deal and we are very happy with the service. and they made it right for us. Offering an upgraded trade in deal and we are very happy with the service. More

by hayley_rafidi Verified Customer Verified Customer

Report | Print