Derek Purcell | Page 7

Stanley was one of the best salesmen to deal with. Why? Because he didn’t seem like a salesman! I would recommend him and Leith Honda to anyone purchasing a car. Because he didn’t seem like a salesman! I would recommend him and Leith Honda to anyone purchasing a car. More

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What a great experience! The people at the the dealership were all welcoming and friendly! Jose is the guy!!! He was so knowledgeable and very kind! were all welcoming and friendly! Jose is the guy!!! He was so knowledgeable and very kind! More

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This experience was a complete nightmare. After a “relatively” smooth sale, things went down hill almost immediately. First off, I was asked to go back to re-sign all of the paperwork after a clerica “relatively” smooth sale, things went down hill almost immediately. First off, I was asked to go back to re-sign all of the paperwork after a clerical error that was made on Derek’s part. I obliged and asked Derek to make sure the paperwork was expedited since I had also turned in another lease a month early as part of the deal. I then learned (from my previous auto lender) that it took Derek & Leith Honda 5 weeks to process the paperwork which resulted in me being charged (with no communication from anyone at Leith) an additional $800 because the market value of my trade in had increased in the 5 weeks it took Leith to process. When I called to try and get an explanation, Derek refused to call be back. I eventually spoke with Sheila (Sales Manager) & she essentially said “Sorry things like that happen.” FURTHERMORE - I have now been driving around with an expired temporary license plate because allegedly Leith lost the original copy they made of my drivers license. I finally got Derek on the phone & expressed my frustration with the whole process and after about 30 seconds he placed me on hold and passed me back off to Sheila. Sheila gave me the “Sorry but things happen” speech again. I’ve have never been treated more poorly as a consumer. I’m writing this after (regrettably) referring my brother-in-law to purchase a vehicle from Leith as well shortly after we picked up our vehicle about a month and a half ago. This experience has made it clear to me how little Leith cares about their clients after a sale & how incompetent their team’s are. Not once did anyone from Leith accept responsibility for the errors made on THEIR part or try to do anything at all to rectify the situation. Their best was a broken record of “Sorry things like this happen”, “Well it wasn’t me!” & “There’s nothing we can do about it now.” More

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Alison is the best car sales rep I've ever encountered in my life! She is truly a great asset to the Leith family. I've never had such a pleasant experience buying a car, and will be a customer for life with my life! She is truly a great asset to the Leith family. I've never had such a pleasant experience buying a car, and will be a customer for life with Alison. A+++++ the best ever! More

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Awesome! This is my fifth lease from Leith Honda, third with Allison. She is so easy to work with. Always responds to texts/emails, organized, and thorough. She's just great at her job and it makes buying/ with Allison. She is so easy to work with. Always responds to texts/emails, organized, and thorough. She's just great at her job and it makes buying/leasing enjoyable instead of a chore. More

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Eddie in sales was friendly, helpful, & knowledgeable! Jesse and Derek in sales were great as well, and made this process smooth and easy! Super happy with our experience at Leith Honda! Jesse and Derek in sales were great as well, and made this process smooth and easy! Super happy with our experience at Leith Honda! More

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Absolutely awesome experience! Everything from the beginning to end was easy. Alison made the process so simple, I could not ask for a better experience. Finance manager Derek P, helped to make the pr beginning to end was easy. Alison made the process so simple, I could not ask for a better experience. Finance manager Derek P, helped to make the process seamless as well. Thank you both! More

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They assisted me with exactly with what l was looking for. The atmosphere was right for car buying. The employees were respectful and very friendly. for. The atmosphere was right for car buying. The employees were respectful and very friendly. More

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Awesome experience very smooth and fast. Danielle was very professional and very helpful and she’s the best I look forward to doing more sales with you. very professional and very helpful and she’s the best I look forward to doing more sales with you. More

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I had the absolute best car buying experience ever at Leith Honda today! Starting from the last minute call to do a same day test drive all the way to driving off the lot in my brand new 2021 Honda Civic Leith Honda today! Starting from the last minute call to do a same day test drive all the way to driving off the lot in my brand new 2021 Honda Civic Sport Touring! My sales rep is Danielle Reynolds and she is absolutely amazing! She made my dream come true today! Buying a new car was easy breezy! Please, I insist if you are in the market for a new ride, just get on down to Leith Honda today and ask for Danielle Reynolds for a car buying experience that you will appreciate, love, and remember for a lifetime! You won’t be disappointed! The wait is over, your time is now! Get up, go down to Leith Honda, remember ask for Danielle Reynolds, and tell her Ms. Dotson sent you! Thank you Danielle Reynolds I appreciate you so much! I love, Love, LOVE my new car! Wishing you many blessings and continue being filled with love and light! Shout out to Tommy and DP as well because it takes a team that works well together to make the dream come to fruition! I’m truly grateful for my new Leith Honda Family! More

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