Derek Purcell | Page 7

If looking for a great car buying experience, visit Leith Honda. I had the pleasure of working with an awesome salesperson. #Alisonsellscars Honda. I had the pleasure of working with an awesome salesperson. #Alisonsellscars More

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Our experience purchasing our CRV and Accord was amazing. Marvin has to be the best salesman I have ever dealt with. The rest of the staff as well makes the experience top notch… Marvin has to be the best salesman I have ever dealt with. The rest of the staff as well makes the experience top notch… More

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Stanley was one of the best salesmen to deal with. Why? Because he didn’t seem like a salesman! I would recommend him and Leith Honda to anyone purchasing a car. Because he didn’t seem like a salesman! I would recommend him and Leith Honda to anyone purchasing a car. More

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What a great experience! The people at the the dealership were all welcoming and friendly! Jose is the guy!!! He was so knowledgeable and very kind! were all welcoming and friendly! Jose is the guy!!! He was so knowledgeable and very kind! More

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This experience was a complete nightmare. After a “relatively” smooth sale, things went down hill almost immediately. First off, I was asked to go back to re-sign all of the paperwork after a clerica “relatively” smooth sale, things went down hill almost immediately. First off, I was asked to go back to re-sign all of the paperwork after a clerical error that was made on Derek’s part. I obliged and asked Derek to make sure the paperwork was expedited since I had also turned in another lease a month early as part of the deal. I then learned (from my previous auto lender) that it took Derek & Leith Honda 5 weeks to process the paperwork which resulted in me being charged (with no communication from anyone at Leith) an additional $800 because the market value of my trade in had increased in the 5 weeks it took Leith to process. When I called to try and get an explanation, Derek refused to call be back. I eventually spoke with Sheila (Sales Manager) & she essentially said “Sorry things like that happen.” FURTHERMORE - I have now been driving around with an expired temporary license plate because allegedly Leith lost the original copy they made of my drivers license. I finally got Derek on the phone & expressed my frustration with the whole process and after about 30 seconds he placed me on hold and passed me back off to Sheila. Sheila gave me the “Sorry but things happen” speech again. I’ve have never been treated more poorly as a consumer. I’m writing this after (regrettably) referring my brother-in-law to purchase a vehicle from Leith as well shortly after we picked up our vehicle about a month and a half ago. This experience has made it clear to me how little Leith cares about their clients after a sale & how incompetent their team’s are. Not once did anyone from Leith accept responsibility for the errors made on THEIR part or try to do anything at all to rectify the situation. Their best was a broken record of “Sorry things like this happen”, “Well it wasn’t me!” & “There’s nothing we can do about it now.” More

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Alison is the best car sales rep I've ever encountered in my life! She is truly a great asset to the Leith family. I've never had such a pleasant experience buying a car, and will be a customer for life with my life! She is truly a great asset to the Leith family. I've never had such a pleasant experience buying a car, and will be a customer for life with Alison. A+++++ the best ever! More

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Awesome! This is my fifth lease from Leith Honda, third with Allison. She is so easy to work with. Always responds to texts/emails, organized, and thorough. She's just great at her job and it makes buying/ with Allison. She is so easy to work with. Always responds to texts/emails, organized, and thorough. She's just great at her job and it makes buying/leasing enjoyable instead of a chore. More

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Eddie in sales was friendly, helpful, & knowledgeable! Jesse and Derek in sales were great as well, and made this process smooth and easy! Super happy with our experience at Leith Honda! Jesse and Derek in sales were great as well, and made this process smooth and easy! Super happy with our experience at Leith Honda! More

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Absolutely awesome experience! Everything from the beginning to end was easy. Alison made the process so simple, I could not ask for a better experience. Finance manager Derek P, helped to make the pr beginning to end was easy. Alison made the process so simple, I could not ask for a better experience. Finance manager Derek P, helped to make the process seamless as well. Thank you both! More

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They assisted me with exactly with what l was looking for. The atmosphere was right for car buying. The employees were respectful and very friendly. for. The atmosphere was right for car buying. The employees were respectful and very friendly. More

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