Derek Thomas
Derek Thomas at BMW of Sarasota

Derek Thomas | Page 120

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
4.7
2,208 Reviews

It would be my pleasure to help you with all your service needs.

Dealership Experience

14 yrs, 7 mos

Industry Experience

26 yrs, 4 mos

4.7

2,208 Reviews

Write a Review

2208 Reviews of Derek Thomas

January 08, 2022

Dealership Rating
Employee Rating

Nice people providing good service in an efficient and timely manner. I recommend this service More

by ROZHWEBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenton Payne

Jan 08, 2022

BMW of Sarasota responded

Thank you for the fantastic review!

January 08, 2022

Dealership Rating
Employee Rating

Awesome and polite folks work there. Unfortunately every time I go there the wait is terrible! More

by Dom B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonatan Escobar , Ash - product genius

January 08, 2022

Dealership Rating
Employee Rating

When I arrived the place was completely swamped with cars and I had to wait to get into the service Bay. Very few employees were wearing masks . Somehow every time I come to the BMW dealership for service it More

by sb.chdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 27, 2022

BMW of Sarasota responded

We're sorry that you didn't have the best experience with us. We value feedback like yours and will forward it to our team in order to do better in the future. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 05, 2022

Dealership Rating
Employee Rating

Wonderful service and everything completed in a timely manner. Derek was and is an outstanding asset to the company. He has excellent knowledge. More

by CELEBARATIONPROPERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 01, 2022

Dealership Rating
Employee Rating

I love the pick up and delivery of my vehicles!! Please keep this service. Very valuable. Happy New Year. More

by angela32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2021

Dealership Rating
Employee Rating

Very thorough service and car was ready when promised. Derek very good communicator. That’s it More

by SWILKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

December 23, 2021

Dealership Rating
Employee Rating

Great customer service team full of amazing people! Will definitely be coming back here from now on. More

by CLANKOW29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

Very pleased with BMW Sarasota. My service rep Derek is honest, professional and helpful. The rest of the team is also very accommodating. More

by vmelfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Lizardi, Loraine Campbell

December 22, 2021

Dealership Rating
Employee Rating

Derek was an excellent service advisor. I've been a BMW owner since 2007. My car has only been serviced at BMW dealers (BMW of Thousand Oaks, CA, BMW of Glendale, Center BMW, Sherman Oaks, CA, and BMW of More

by RSDAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 19, 2021

Dealership Rating
Employee Rating

I was treated very nice my advisor was on top the whole time on what was being done on my car i was very pleased with the service that was performed… More

by JESUSMORENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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