Derek Thomas
Derek Thomas at BMW of Sarasota
Refer Me

Derek Thomas | Page 178

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
4.7
1,780 Reviews

It would be my pleasure to help you with all your service needs.

Dealership Experience

12 yrs, 8 mos

Industry Experience

24 yrs, 5 mos

4.7

1,780 Reviews

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1781 Reviews of Derek Thomas

October 20, 2018

Dealership Rating
Employee Rating

Jack Hojnacki was great Jack Hojnacki is very courteous and professional and we had an amazing experience. Jack was fantastic. Would recommend BMW Sarasota to anyone who is More

by JILLFRIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Hojnacki , Jesus Castillo

Oct 22, 2018

BMW of Sarasota responded

Thanks so much for the amazing review, Jill!

October 13, 2018

Dealership Rating
Employee Rating

Couldn’t ask for better service When I come in to get the service on my car I always have Derek. I trust him to take care of my car and not bill me for anything extra. He’s very prof More

by Tkwb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

BMW of Sarasota responded

Thanks so much for the wonderful review!

August 15, 2018

Dealership Rating
Employee Rating

5 stars I have been a client for more than 15 years and have always received the best service !!!! Even though 2 of my vehicles were purchased elsewhere the s More

by Anne430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Hojnacki, Maria Lizardi , Kyle Tabar

Aug 15, 2018

BMW of Sarasota responded

Anne, we are so proud to have earned your loyalty for all of these years. Thank you so much for your amazing review and for continuing to give us the privilege of taking care of you and your vehicles!

January 24, 2018

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Employee Rating

Thorough, friendly, professional experience! Derek and the entire staff at BMW Sarasota are always terrific. The work gets done in a timely manner, everything is explained ( no surprises) and th More

by Carol2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2018

BMW of Sarasota responded

Thank you very much for the excellent review, Carol!

December 12, 2017

Dealership Rating
Employee Rating

What was expected Car was supposed to be washed and was returned dirtier than when I brought it in. Navagation and stations we're all deleted. Didn't meet with the ser More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2017

BMW of Sarasota responded

Dave, we are incredibly sorry if we failed to deliver exceptional service during your visit. Please contact us as soon as possible so that we can answer your questions and correct any mistakes made on our part. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 04, 2017

Dealership Rating
Employee Rating

As usual...great service! Did the service faster than expected, and with great quality. This is where we will go when we decide to purchase another BMW. Very clean & profession More

by 1967t120r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2017

BMW of Sarasota responded

Thank you for the wonderful review!

August 06, 2017

Dealership Rating
Employee Rating

Great service Derek has been taking care of my 325i for many years. He always does an excellent job. We have had a range of issues since it is now an older car. It More

by Jay Manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2017

BMW of Sarasota responded

Thanks for the great review!

August 02, 2017

Dealership Rating
Employee Rating

Unhappy After driving the car for 3000 miles, we brought the car in for a handling problem that we explained had been there since owning the car. They realig More

by WallyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 08, 2017

BMW of Sarasota responded

Wally, We're sorry to hear you're unhappy but appreciate you took a moment to let us know about your experience. Thank you for the feedback; we'll pass it along to the staff. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

July 27, 2017

Dealership Rating
Employee Rating

Very professional I had no intention to lease a car a few days ago, thanks to very good salesmanship I have a new car and very happy about it More

by Wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2017

BMW of Sarasota responded

Thank you so much!

March 31, 2017

Dealership Rating
Employee Rating

Great Experience Emilio and Will Bean were a pleasure to work with. Love my new BMW X3! And I will be a loyal customer for many years and cars to come!!! More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emilio Torres, Chong Lee , Will Bean, Jesus Castillo

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