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Derek Thomas
2,230 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
26 yrs, 5 mos
2,230 Reviews
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2230 Reviews of Derek Thomas
September 17, 2019
What a pleasure Whether it is sales or service I am thrilled with this dealership. Both Naycole and Derek provide outstanding service. Their honesty and integrity m Whether it is sales or service I am thrilled with this dealership. Both Naycole and Derek provide outstanding service. Their honesty and integrity make doing business here the best one could hope for. More
by MRBINKLEY
Verified CustomerOther Employees Tagged: Naycolle Wright
September 14, 2019
First Class Service I am always provided with top notch service every time I visit. The team go above and beyond to make it a very good experience. I am always provided with top notch service every time I visit. The team go above and beyond to make it a very good experience. More
by RON.BRANCHE
Other Employees Tagged: Naycolle Wright , Jesus Castillo, Humbert Cazaubon, Chris Siriphokha
September 14, 2019
Derek Thomas - Five Stars Derek Thomas and Greg Jones are my go to guys when I need service for my 550i...they are awesome. Johnny, the greeter from Rhode Island does an exc Derek Thomas and Greg Jones are my go to guys when I need service for my 550i...they are awesome. Johnny, the greeter from Rhode Island does an excellent job and i always enjoy our conversations More
by ken69262
Other Employees Tagged: Greg Jones
September 13, 2019
Sloppy work They didn’t replace the radiator fluid reservoir cap when servicing my X1. As a result, fluid sprayed all over the engine, the vehicle over heated, an They didn’t replace the radiator fluid reservoir cap when servicing my X1. As a result, fluid sprayed all over the engine, the vehicle over heated, and after several days dealing with the issue, it had to be towed to the dealer. This was not only inconvenient, it was unnecessary. If the technician had paid attention to detail, it would not have happened. Now, I’m left wondering if I’m going to have issues with the radiator due to it being driven without the proper amount of fluid. More
by yolandanutter1
Other Employees Tagged: Efrain Luna
September 13, 2019
Excellent service Excellent customer service here. The staff are friendly and welcoming The work was excellent The location was convenient for me The process w Excellent customer service here. The staff are friendly and welcoming The work was excellent The location was convenient for me The process was efficient for me More
by STELLY3665
September 13, 2019
Not a good experience My check engine light came on again. It came on 3 months ago. The service was completed. Afterwards I asked if they would check the oil. I was told i My check engine light came on again. It came on 3 months ago. The service was completed. Afterwards I asked if they would check the oil. I was told it was fine. I wasn’t 3 minutes away when my vehicle messaged the oil was a quart low. More
by drtracyjackson
September 12, 2019
Scheduled oil change BMW needs conscierge service. Dropping a car for routine scheduled oil change should be an exchange of key and signing of paperwork at the service po BMW needs conscierge service. Dropping a car for routine scheduled oil change should be an exchange of key and signing of paperwork at the service podium (as with Mercedes and Volvo). Waiting after drop off for 30 minutes before a service person meets with you for paper signing is very inconvenient and waste of everyone’s time. We really dislike bmw’s intake policy. We would rather take our car to another dealer for service. Customer failure......big time More
by DJGLACKIN
September 12, 2019
Find problem with retractable top Everyone was very professional. I spent 4 hours to find the problem and do a scan of vehicle. Nice facility, staff very helpful and curteous. Everyone was very professional. I spent 4 hours to find the problem and do a scan of vehicle. Nice facility, staff very helpful and curteous. More
by TRANCNTR
September 12, 2019
Always treated well at this dealership. Considering how busy it is in the service, the personnel due a great job at taking care of my needs. I am realistic with the wait time that I have Considering how busy it is in the service, the personnel due a great job at taking care of my needs. I am realistic with the wait time that I have there, if I have any wait time at all. I appreciate the BMW of Sarasota. More
by EFRAINO127
Other Employees Tagged: Eddie Cintron, Carlos Munoz, Loraine Campbell , Greg Jones, Kyle Tabar
September 12, 2019
Very good Pricing is high service very good Derek always does great job wish location was closer to our home we have 2 bmws and we have been doing business in S Pricing is high service very good Derek always does great job wish location was closer to our home we have 2 bmws and we have been doing business in Sarasota always find people very nice More
by ANNMIKEGOLF
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