Derek Thomas | Page 24

Bought a 2025 BMW X5 from the dealership, two months later the driver seatbelt broke and I made an appointment, brought it in, waited an hour and was never seen. I was told it would take 3 to 4 hours to later the driver seatbelt broke and I made an appointment, brought it in, waited an hour and was never seen. I was told it would take 3 to 4 hours to fix, but they never even looked inside my car. Went to another dealership and had it fixed within five minutes. Not the best customer service, but enjoying the car More

by X5owner Verified Customer Verified Customer

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Best dealership around, the customer service is second to none. Maria Lizardi is amazing and always a pleasure to work with. Loraine Campbell is always smiling and friendly and is an excellent representative none. Maria Lizardi is amazing and always a pleasure to work with. Loraine Campbell is always smiling and friendly and is an excellent representative as the first person you see when you walk in. More

by FVORIAS Verified Customer Verified Customer

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Clean, friendly environment. Clean, friendly atmosphere Clean environment good snacks. Clean and friendly and good snacks Clean, friendly atmosphere Clean environment good snacks. Clean and friendly and good snacks More

by rh6612 Verified Customer Verified Customer

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Consistent very good service over the years Excellent sales service from Naycolle on several occasions sales service from Naycolle on several occasions More

by MUGGINS Verified Customer Verified Customer

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Went in for a warranty tire replacement, it was completed quickly with no hassle. The staff I interacted with was friendly and helpful. quickly with no hassle. The staff I interacted with was friendly and helpful. More

by CFSO Verified Customer Verified Customer

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Maria is a pleasure to work with and is very knowledgeable about service. I have been her client for more than 10 years. knowledgeable about service. I have been her client for more than 10 years. More

by KEVNMICH Verified Customer Verified Customer

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After some unfortunate circumstances I had to receive some back to back car service. I was grateful to have Derek help me. He was super helpful and incredibly courteous. I would recommend 100% some back to back car service. I was grateful to have Derek help me. He was super helpful and incredibly courteous. I would recommend 100% More

by lucianafrp0703 Verified Customer Verified Customer

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Derek has worked with me for several years. He has been nothing but professional and efficient. He has been nothing but professional and efficient. More

by beancar Verified Customer Verified Customer

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Derek is a consummate professional. Quotes always accurate. Can always accommodate you when you have a problem see Derek and his team Quotes always accurate. Can always accommodate you when you have a problem see Derek and his team More

by JAMESBOTTINI877 Verified Customer Verified Customer

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Great service friendly environment I was very satisfied and happy with service I highly recommend and happy with service I highly recommend More

by RAFAEL velasquez Verified Customer Verified Customer

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