Derek Thomas

Derek was awesome! Answered all my questions and was able to get my vehicle in quickly. Will def work with Derek again!! Answered all my questions and was able to get my vehicle in quickly. Will def work with Derek again!! More

by lriczo Verified Customer Verified Customer

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Not happy we had to take a day off work to have our car horn serviced. We just bought the car “certified”. But found out a few weeks later the horn was broke. horn serviced. We just bought the car “certified”. But found out a few weeks later the horn was broke. More

by cboy28 Verified Customer Verified Customer

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This dealership is the best. Best service best in sales. The staff is wonderful and very friendly Best service best in sales. The staff is wonderful and very friendly More

by athenadavis53 Verified Customer Verified Customer

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I've had terrible Hyundai experiences. Ganley norrh Olmsted looked in my eyes and told me I have a 100k warranty. They screwed me on my loan by cost me 5% more and endless service problem. Ganley norrh Olmsted looked in my eyes and told me I have a 100k warranty. They screwed me on my loan by cost me 5% more and endless service problem. BUT my experience at Crestmont. The most amazing service experience I've ever had. The guys were unreal. Great team. Nice. Knowledgeable. Most of all. They were transparent on how long things will take. No xxxxxxxxx. Everyone that I met was so nice to me and my dog. Great experience and if the person that cuts the checks reads this. I can think of like 10 guys that need bonus checks. Make sure that gets done. Thanks. More

by drew.massa Verified Customer Verified Customer

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Derek made our visit quick and painless. He was friendly and efficient 10 out of 10 would recommend. He was friendly and efficient 10 out of 10 would recommend. More

by D.rock2125 Verified Customer Verified Customer

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They were great to deal with. I would recommend them to anyone. A very reputable dealership. I would recommend them to anyone. A very reputable dealership. More

by MG Verified Customer Verified Customer

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Derek and those who checked out possible exhaust issues did an excellent job. However, CH needed to communicate in advance there is now a fee for using a credit card. If I had known would have brought my did an excellent job. However, CH needed to communicate in advance there is now a fee for using a credit card. If I had known would have brought my checkbook. BTW learned there is no fee for debit cards but I never pay that way so not an option. Also like the popcorn/ More

by dinglewood Verified Customer Verified Customer

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Doesn't honor warranty. Makes excuses and blames customer. Disrespected my wife. Never buying here again Makes excuses and blames customer. Disrespected my wife. Never buying here again More

by scooteredog Verified Customer Verified Customer

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Sales department is weak, but service department is strong, especially Derek in the service department strong, especially Derek in the service department More

by jrecht980 Verified Customer Verified Customer

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Everyone I came in contact with was pleasant and accommodating. I was working on my laptop so paperwork was brought to me. Another worker saw that I was working and noone else was in waiting area. I accommodating. I was working on my laptop so paperwork was brought to me. Another worker saw that I was working and noone else was in waiting area. I was asked if I wanted the TV turned off so I wasn't distracted. More

by rkapj Verified Customer Verified Customer

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