Derek Thomas
Derek Thomas at Crestmont Hyundai

Derek Thomas

Service Writer

Crestmont Hyundai

2961 Center Road
Brunswick, OH 44212

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Derek Thomas

October 04, 2025

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Great customer service. Friendly and knowledgeable. Kept me informed about status of repair. Great waiting area. More

by chuckvojacek
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Recommend Dealer
Yes

October 01, 2025

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The gentleman that I worked with was patient and did a great job. Thank you More

by glbrian87
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Recommend Dealer
Yes

October 01, 2025

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Derek is the nicest smartest person I’ve ever seen working up there when I get an oil change he went above and beyond to help me out More

by sarahstoper
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Recommend Dealer
Yes

September 30, 2025

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General manager was outstanding. Customer focused and extremely knowledgeable and accommodating. I would highly recommended More

by fal3355
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Recommend Dealer
Yes

September 28, 2025

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I was told my oil change would be $89 before I scheduled. When I there told it was going to be $119. Then charged $140. Waited over 19 minutes for them to figure out how to get my credit card to process. Whe More

by Eeyoreflies
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Recommend Dealer
Yes

September 24, 2025

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Service providers are always pleasant and friendly. Working fast to get you in the bays and fix your problem More

by cloudermelt
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Recommend Dealer
Yes

September 16, 2025

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Feel was extremely helpful and understanding. Took the time to answer all my questions and address any issues I had with my vehicle. Extremely satisfied with the service ! More

by andrevaughn2
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Recommend Dealer
Yes

Other Employees Tagged: William O'Dell

September 15, 2025

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Very attentive and give me a good service. He took care of my car and wash my car. Thanks More

by javierwgar
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Recommend Dealer
Yes

September 14, 2025

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Dissatisfied with the time it took almost 2 months to get a part and have it installed. The part replacement job was only supposed to take a half hour. I was there 2.5 hours waiting between my jobs. The pe More

by jmilicia14
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Recommend Dealer
No

September 13, 2025

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My car service was done professionally and efficiently. I was treated with respect and everyone at the dealership was fantastic. More

by chrisnow1
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Recommend Dealer
Yes
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