Derrick Phillips
Service Manager
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
133 Reviews
Write a Review133 Reviews of Derrick Phillips
January 30, 2026
I made an appointment, told them what was wrong with the vehicle and it took them 2 hours just to tell me there indeed was an oil leak. I already knew that, that's what I made the appointment for. I receive vehicle and it took them 2 hours just to tell me there indeed was an oil leak. I already knew that, that's what I made the appointment for. I received no update the entire time I was there. I was also lied to about my warranty when I purchased the vehicle More
Other Employees Tagged: Derrick Phillips
January 26, 2026
Always friendly and willing work with you! The staff has been great for years and years! The staff has been great for years and years! More
Other Employees Tagged: Robert Smith , Larry
January 21, 2026
Job well done! Also, service manager Derrick and his team were able to fix a GPS problem. Also, service manager Derrick and his team were able to fix a GPS problem. More
Other Employees Tagged: Ernesto Rosado
January 02, 2026
I love my dealership. My appointment was at 10:30. I was out of there by 11 o’clock, always so professional and effective. My appointment was at 10:30. I was out of there by 11 o’clock, always so professional and effective. More
Other Employees Tagged: Chris House, Jonathan Turner, Curtis Hardy, jeffrey moien, Gregory Cunningham, Mathew Turner, Angelo Mastropasqua
December 26, 2025
As always I received excellent customer service The overall experience was great and I will not hesitate to return to this dealership in the future. overall experience was great and I will not hesitate to return to this dealership in the future. More
Other Employees Tagged: Derrick Phillips
December 12, 2025
Southern Hyundai has been a pleasure since I purchases my car 2 years (almost!) ago! From buying a car with a trade in, and service appointments after, its never a hastle and the customer service is exceptio car 2 years (almost!) ago! From buying a car with a trade in, and service appointments after, its never a hastle and the customer service is exceptional. More
Other Employees Tagged: jeffrey moien
December 06, 2025
This was my first time at this dealership but it was fantastic. Truly felt like I was a part of the family! Huge shoutout to Derrick and Larry who made it so awesome!! fantastic. Truly felt like I was a part of the family! Huge shoutout to Derrick and Larry who made it so awesome!! More
Other Employees Tagged: Larry

