Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 15

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
543 Reviews
4.7

543 Reviews

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543 Reviews of Derryl Reese

October 05, 2022

Dealership Rating
Employee Rating

Otis is not my Sales Rep, but I recently had a bad experience with my current Rep and Otis approached me as he saw that I was upset. He helped me get the answers that I needed and showed so much comp More

by harriska86
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Otis Smith, Torrey Hall, Tyler Roberson , Frank Kaczmarski, Brother Booker McGee

Oct 13, 2022

94 Nissan of South Holland responded

We are so pleased you enjoyed your visit to Nissan Of South Holland! Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

September 12, 2022

Dealership Rating
Employee Rating

I really appreciate how comfortable they make you at this dealership and fast the service was. The express lane is the best thing ever. The ladies that cash you out were great too, especially the lady who ha More

by coco_keys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson, Jasmine McCarroll , Frank Kaczmarski, Jacquelyn Vaughn

Sep 15, 2022

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

August 30, 2022

Dealership Rating
Employee Rating

They were helpful but I had to take my truck back two times ,for them to solve the issues, after all my problem was taking care of More

by hi.oswald14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

Sep 04, 2022

94 Nissan of South Holland responded

We are glad we could help! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 25, 2022

Dealership Rating
Employee Rating

Process was very long. Felt like it could have been done a lot quicker. Vehicle had a traction controlled glitch and it was not even checked. Also had a missing lug nut th More

by n.reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 02, 2022

94 Nissan of South Holland responded

We are disappointed to hear that you did not have a more positive experience with us at Nissan Of South Holland. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (708) 333-2000. Matt Sappenfield Owner Loyalty Manager

August 16, 2022

Dealership Rating
Employee Rating

Thank God For Jeff Guard, and Darryl for putting in the effort to please customers. More

by shonice8wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 04, 2022

Dealership Rating
Employee Rating

I am very happy with my purchase of my new car. My experience was painless. My car was clean Gassed up and ready to go in record time. More

by jeffrey.gard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Kasey Winters, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Jose Lopez, Matt Sappenfield

Aug 05, 2022

94 Nissan of South Holland responded

Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

July 26, 2022

Dealership Rating
Employee Rating

Excellent dealership, always good service and exceeds my expectations. Darryl and the rest of the service people are always friendly and keep me informed about the status of my car. More

by Silos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

Jul 30, 2022

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

July 25, 2022

Dealership Rating
Employee Rating

I like that there is an effort. Communication is so important. Getting on the phone is difficult More

by shonice8wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

Jul 28, 2022

94 Nissan of South Holland responded

Your satisfaction is our top priority. We apologize for the poor communication. Thank you for letting us know so we can improve on our communication skills and reaching back to customers sooner. We hope to see you soon! Matt Sappenfield Owner Loyalty Manager

July 25, 2022

Dealership Rating
Employee Rating

I have gotten my cars and trucks serviced here always professional and excellent service.. the service don't take all day. More

by gdenisejonescook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Otis Smith, Chris Koehler , Jose Lopez

Jul 28, 2022

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

July 14, 2022

Dealership Rating
Employee Rating

This visit was better than the one I had in the past much better thank you More

by BREnACATHERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

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